I normally don’t visit this store, but came here looking for Benjamin Moore paint sample tiles (about 6 or 7 inches in height). This seems to be one of the only store around that carries a sample for just about the entire line of colors from Benjamin Moore.
However, this review is mainly to highlight the excellent customer service I received from Kirsten (I think she might be the manager), and Jorge. They could not be more courteous and helpful. For what I was looking for, I did not expect such a warm and engaging support from the store personnel. They are extremely customer friendly and if I were to be a resident in this area, I’d come here for all my paint and...
Read moreI came looking for wallpaper, since the Salem location is closed due to a fire. When I asked about wallpaper, the clerk practically laughed at me, saying "nobody carries wallpaper anymore!". I reminded him that the Salem location does, and he conceded that the Beverly location does as well. The website for the Swampscott location says they carry a large wallpaper selection. I drove an hour out of my way to this location. What a waste of time. We're moving into a condo only a couple blocks away, and are planning lots of decor and renovations. But the rudeness of the clerk and the inaccuracy of the website really put me off wanting...
Read moreWe purchased shades for our home 8+ years ago. It was a great experience then. We just had an issue with one shade. They remembered us immediately and resolved our problem easily for us. Great service and...
Read more