I was greatly disappointed with Ethan Allen of Cincinnati and Connie Dean. I called and spoke with Connie who was pleasant but lacking in necessary pragmatics to meet my needs as a patron. She informed me Ethan Allen of Cincinnati is lacking in staff and no appointments were available either with her or one of her colleagues for the next several days. I hypothesize that Ethan Allen of Cincinnati must run on a “skeleton crew” secondary to the cost of the new location. With that said, I contacted the Ethan Allen store In Centerville, Ohio, just outside of Dayton, Ohio. I would highly recommend individuals in the Cincinnati/Northern Kentucky area make the drive to the Centerville, Ohio store. First, they are a family owned Ethan Allen with their own delivery crew and trucks. The Cincinnati store is a corporate owned store which outsources its delivery crew and clearly isn’t able to meet the needs of its clients. It’s unfortunate that Connie and her team were unable to provide the necessary services required to be successful. Without clients, Ethan Allen is nonexistent. Ethan Allen of Cincinnati has really missed the beat...
Read moreWe stopped into Ethan Allen at Kenwood, just for a look. We mistakenly assumed it would be all traditional, formal.... something our Mothers would like. We were wrong! What qreat variety of styles, including modern pieces. Jaclyn Dunn was very helpful, not pushy, gave gentle respectful advice when asked or when she could tell we were in a quandary. Quite a few sofas and chairs were in the store so we could sit and look at them very carefully and compare details. Choosing fabrics was quite a process but Jaclyn had a great eye and good advice as to durability, etc. With her help we found a sofa and two swivel chairs that seem just right in looks, feel, practicality, durability, function, etc. The prices were not out of bounds, compared to many other places. Jaclyn honestly warned us up front that it could be 4 or 5 months for delivery. Most surprising, our custom upholstered pieces were ready and delivered fairly quickly (6 weeks for 2 swivel chairs). The sofa is coming soon, and I really believe that! If you're shopping for furniture, especially for a Living Room, I recommend you stop...
Read moreI was dreading the process of furniture shopping - I just don’t have that “decorator” DNA. I decided to start by just looking for a couch. I stopped in at the Ethan Allen store and was instantly greeted by Jackie Dunn, one of the designers. She showed me around and we instantly hit it off! When I found out that in-home design was a free service, we made an appointment that day. Jackie listened to our needs and ideas and used her expertise to help us choose the perfect pieces, fabrics, colors and finishes. Our furniture was just delivered yesterday and it completely transformed the look of our home! I can’t wait to start round 2 of decorating with our friend and designer, Jackie. She is simply the best. Even the furniture delivery process was on time, smooth and the delivery men took great care with our house. I highly recommend Ethan...
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