Blue Layne Boutique — Local services in Sylvania

I’ve been a blue layne shopper for a while! Back on Nov 19th I placed an order. I never received an update of my order being shipped so I emailed them Dec 6th asking about my order. I got an email on Dec 7th the following day by Brandy saying they were sorry they couldn’t fulfill my order cause they sold more of the jeans I ordered so asked if I wanted store credit or a refund. I asked for a refund. They processed my refund but most of my purchase was on a blue layne gift card they have yet to refund. I’ve emailed them NUMEROUS times and have yet to hear back from them. So disappointing, I’m owed $60.84 back on an GC and no one will reply or refund what is owed. I’ve given them business for 2 years. It’s unfortunate to be dealing with this. Not sure what has happened with their...

Blue Layne is the best boutique, hands down. Their clothes are super cute - guaranteed to get you compliments. My wardrobe is 90% Blue Layne and I no longer have difficulties finding a cute outfit to wear to my classroom. Not to mention, their customer service is the best ever. I have reached out to their CS team a few different times and they have always gotten back to me within hours. And, their resolutions always exceeded my expectations. Furthermore, the Blue Layne community is fabulous, everyone should be a part of it. It’s supportive, caring, kind and it’s the means for constant outfit inspiration. The only bad thing about Blue Layne is that you will become addicted. Lol. Shop your little heart out, you won’t be...

I have been shopping at this boutique for years and I have never once had a bad experience. Every item I have received has been very high quality and lasted a long time. I've had a sizing issue and it was very easy to return and their customer service is great, from the owner to all the other employees they have always been kind and helpful. Their items are shipped out quick, easy to track and have nice packaging protecting all of your items. One of my favorite parts of their boutique as someone who worries about sizing is that their sizing is consistent, states model sizing for comparison, as well as gives sizing recommendations that are always accurate. I highly recommend this boutique...