They stole my money. I bought an item online through their store from the goodwill app. It was 2 pokemon games. Itâs been over a month and I never received the order. I reached out a number of times, but they have ghosted me and refuse to respond. I have reached out to corporate to correct the situation. Hopefully corporate will fix it.
Donât buy things from here. These people are crooks. They sent me a fake tracking number that never worked. This store should be shutdown and these employees arrested for...
   Read moreRATING IS FOR SHOPGOODWILL (TACOMA): Very poor descriptions, pictures, and customer service. I asked a question about a yearbook (what school? what city and state? since not shown in photos or description.) The ticket was closed without response. I used to work in the online department there, and I know it's possible to pull items and answer questions. Listers need to be paid more and trained better. Poor photos, poor descriptions, and inflated starting bids. You...
   Read moreMy father and I are weekly customers of the Tacoma and Lakewood Goodwill and we have never been treated as horrible as we were today. After spending a tremendous amount of money on the way out the door the Tacoma store manager asked if I was going to pay for items in my handbag then proceeded to kick us off the property I've never been so embarrassed in my life . I do not recommend for anyone who carries a large handbag to shop there as you might be accused of...
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