Parallel Mountain Sports — Local services in Tahoe City

Came in here because the expensive boots I bought elsewhere were killing me. I couldn't get them to break in after 4 or 5 days on the mountain. Teddy the bootfitter was amazing. Like, amazing. He took the time to look closely at my feet, by boots, my stance. Gave me a lot of information and consultation. The guy knows his stuff! He adjusted my boots and in an hour I was back on the slopes and much happier! Teddy is a really sweet guy and an absolute star. He saved the day. Thank...

Josh and Aiden made my husband's purchase of new ski boots a pleasant, efficient, customer-oriented experience. When his boots cracked on day 1 of skiing, he headed to Parallel, where they were able to fit boots for his small-sized works. They tweaked the fit after he spent a few hours testing them out on the slopes. The entire staff was eager to meet our needs. We would definitely return, and highly recommend a visit...

There was a wide product selection in the store, but when I bought a pair of glove liners with EP fingertips and the product was defective, they refused a return after one day of wear. The "manager" was adamant about not accepting the return and told me to contact Smartwool directly. I've never encountered a store which didn't stand behind their product like this! I'm not...