THE NORTH FACE at PALISADES TAHOE — Local services in Tahoe City

I came to this north face in the summer looking for water shoes and a water shirt long sleeve. We found what we needed and the service was good despite what other reviews might be saying. Maybe in the winter the customer service is worse because of the seasonals but in the summer it was really good.

‼️‼️PS‼️‼️ This store is not affiliated with The North Face. Employee discount will not work here if you work at another The North Face store. The manager did honor us with a respectable discount for the...

Great customer service! Thank you to Erik and Liz for recovering and returning my lost sunglasses! Vacationed in this area in early October and visited this store. Realized later I lost my sunglasses either here or another store. Left my number and flew back home to Georgia. Liz found them, and Erik shipped them to me. Thank you for going...

I wanted to buy a pair of gloves as a gift for my friend and store employees lied to me that California law doesn't allow return & refund of gloves. I understand if that was their own store policy, but they explicitly mentioned that's a California law and made a big...