SnoVentures Activity Zone — Attraction in Tahoe City

When the rain came they wouldn't refund just a reference to the website "No Refund" policy. With unfriendly attitude. The idea is awesome, night tubing with music and laser lights, but the hill is way too slow. Nobody went very far. Did I mention that one lady was really rude? You'll figure out who she is...I done even know why she gets to be the front line voice to customers. Where's that Kharma bus when you need it. Update: I was informed by the manager that this employee had some coaching on how to respond to future customers. That is a good...

Tuesday tubing is included on the 2020-21 Ikon Pass. Check in at SnoVentures, take your ticket to get an inner tube and proceed up the magic carpet to the top of the 4 lane track. Step over the transition from carpet to snow. Pick a lane, sit down and the attendant will give you a shove to get you on your way. Takes maybe 30 seconds to descend. No bumps, just a gentle turn to the right. Walk back to the magic...

The tubing was OK. They should have stairs at the top of the lift rather than expecting little kids to pull a tube up a snow slope. It ends up with falls and traffic jams. Most of the staff was nice. Heidi acted as if we were bothering her to be there. Maybe she was just having a bad day but when you pay $200 an hour for a family of 5 I...