Lost Our Home Pet Rescue — Local services in Tempe

It’s taken me a long time to add details to this review because of the additional hardship and pain this program caused my family. There’s too much detail to include but the summary is that my kids and I were displaced/homeless from fall of 2021 to January of 2022. During this time Lost our Home (located in Arizona) took our two cats in while I tried to find a proper residence and new employment. My plan was to go to Washington state and stay temporarily with my sister so that I could work and save enough for a rental, a fresh start. Unfortunately there was a domestic violence incident that had my children and I displaced again and struggling more financially and emotionally. During this low point in my life, I continued to email them once a month from fall to December with updates until a new coordinator contacted me and said I was supposed to be emailing them weekly. I apologized for my oversight and explained the intensity of my hardship and how I was doing and everything I was doing. She remained curt and cold throughout our every interaction. In January (which was the last month I had left to find suitable living arrangements) I was blessed, I had a place and showed my contract, and the lady (knowing that I was in Washington this entire time, and previously offering an extension on time to come pick them up after providing proof of rental) casually states that I need to physically come in to the office to provide her the paperwork and sign for my extension. This is even with me having an approved person in Arizona that they said previously that I could have come in on my behalf. I believe she did so in spite, she reneged on previously discussed options with no explanation and made no secret the entire time that she believed that it was better for my cats to go to a new home even though the whole purpose of this program is supposed to be trying to keep families facing hardships and their beloved pets together. That’s not what I signed up for. I met all of their conditions and she intentionally made it impossible for me, after everything I went through, to get my cats, who were my family, and it further destroyed my kids hearts because after everything they should have gotten their babies back. I will never say a kind thing about this program to anyone that...

I have had several unpleasant experiences with Lost our home. Com. 1st Experience, my family and I run a fundraiser, we selected Loh as the recipient of our fundraiser, we discussed this with Florine, she seemed excited. Over the course of a few years, we managed to raise a few hundred dollars, I know, it does seem alot, on top of the money, we also collected cat food, and supplies for Loh. After around 2 yrs of doing this, Florine started acting strange. It seemed that she was looking forward to the money and supplies. Shortly after our fundraiser, a neighbor found a 5 week old black kitten, I immediately contacted Florine, after several attempts she finally picked up the phone, I explained the situation. She then asked, What color is the kitten? I replied, He is Black. She then danced around the question, stating she was not in the office, and didn't want a black kitten, who was in need of her help. She then said she was getting hair extensions that night, and good bye. I was stunned as I hung up the phone. I took the kitten home with me, where he has a forever home, this was 6 yrs ago. About a yr after this my family wanted to adopt a kitten for our other black kitten. We went to Loh, were Florine showed us a little gray kitten. He seemed distant, and lethargic. Florine stated he was nervous, and would be fine. He was not fine . He had an upper respiratory infection and we carried ot home to our cats. I almost lost my 15 yr old. I was furious! The lack of disrespect towards that kitten and towards us was inexcusable. As the holidays rolled around, Florine contacted me and inquired about the fundraiser. I told her, Yes, we are doing a fundraiser, and Lost our home was not the candidate due to her actions in the past. Now we are at 3 experiences with Florine. That was enough! I have no idea were the money went that was donated to Loh, but I can guess. This last weekend, we were at Petsmart on Elliott, near the I 10, i noticed an employee throwing out all kinds of things from Loh, signs, double signs, and paperwork. My understanding is that Loh was no longer at Petsmart. No other explanation was given. Sad to think that someone could cause such a problem, that you are hesitant to adopt a pet from Lost...

After raising guide dogs for the blind I had gotten used to having a furry companion around, when I finished my last dog, I was incredibly lonely and looking for something to love. I had been stalking the website for months thinking I would never be in a place to be a home to a new animal in the near future, though on a whim, I visited the shelter to see there adoptable cats. So so many cats caught my eye and were all very loving, though the wonderful front desk worker offered to show me the kittens in the back, and that is where I met my Oona. Her and her sister were the last of their litter and some part of me knew I couldn’t separate them. I asked my roommate if she also wanted to adopt a cat and after a brief visit for the second time that day, we left with Fish and Vinegar (now Oona and Nina). They have been hands down the best decision we have made in our lives thus far. They are incredibly loving and lively cats, and the reason I’m always excited to walk through my front door. Lost Our Home provided us with extensive veterinary care prior to their adoption and even were able to transfer their microchip information to ours instantly! They also gave us each a bag of litter and food as well as coupon for an additional vet checkup. They even allowed us to write their names under the adoptions of the month! I simply could not recommend this shelter more, these animals are loved immensely upon intake and you can see it. Also if your looking for a cat, I will personally vouch that two kittens are easier than one! They provide each other stimulation and an overall companion. I think Oona’s adjustment would’ve actually been harder, in every way, if she didn’t...