Dollar Tree — Local services in Temple Terrace

Today I had the WORST experience at dollar tree ever. The WORST. I went in today to grab a few things and the whole entire store was filled with boxes and barley any product out. When I go to pay there was only one cashier so the cashier called for help. The other line opened so I moved because the customer in front of me was going to take a while. Worst mistake ever. I could see by the another customer who went before me that this cashier #2, JUNO at the other line was treating the customer ahead of me rudely. So when it came to me JUNO was just scanning and throwing the things I was buying. I placed my basket which contained smaller items I was buying on top of the counter and JUNO asked if this was mine. When I answered yes JUNO rudely grabbed the basket and flipped it over hold it up in the air and started to roughly shake the basket so everything could fall out of it. Ignoring the fact that I was going to buy these products she was treating like rocks. JUNO then grab those item and threw them across the scanner into a bag then flig the bag across the bagging area. JUNO did this with every single item. A purchase of 20 items. I kept my cool and didn't addresses it but the couple behind me who also put their basket on the counter started to quickly take their items out because of the behavior of JUNO. When it came to pay JUNO didn't even Tell me my total. After I paid I had a couple of bags and JUNO was already starting to proceed with the next customer. Since there wasn't any space in the bagging area JUNO rudly pushed my bags towards me instead of waiting a couple a seconds for me to grab the larger items I bought and the bags. On my way out I told JUNO to have a better day. And JUNO mumbled something under her breathe so I couldn't hear. Since I've called cooperate and the store multiple times and no one has answered I hope theirs some kind of disciple for JUNO behavior. I myself am a Manger of a store and I refuse to let my employee treat ANYONE like so. If I was rude I could understand receiving it back. But the only thing I did wrong with this trip to Dollar tree was even going there in the...

Now I remember 2 years ago when this store had several employees who took pride in there work and kept up with the place. I recently went there and man the place looks like a hurricane ran through there. I've heard the complaints from employees about how bad the customers were when they come in. But that's really no excuse. If your store is in a mess and you have employees who don't really care about there jobs and it shows when you walk in,... Then you getting is a reaction of the place when you walk in. But where the real issue lies is the company itself. Very low pay, they don't offer any benefits of any kind nor a paid vacation. They expect you to all that work for so little pay. And considering the condition of the store (like when the ac breaks down and they take there time to fix it),... Taking there time to fix it makes you not to really wanna go into work. The bathroom situation is horrible, ac always going out, the roof leaks, never have enough carts or cashiers. I don't know if they still have the same management but not to long ago i would find managers just sitting in the office not helping out. Half the time you either can't find something or it's not in its place when you go look for it or still in the box on the pallet waiting to be put on the shelves. I really hope this store and company improves cause I do like shopping here. After all,... There's not to many places where everything is a 💵. Oops, excuse me,... I...

I came into the Dollar Tree today and had an extremely unpleasant encounter with a woman wearing a Dollar Tree shirt who clearly did not belong in a customer-facing role. She had multiple facial piercings, looked unprofessional, and was shockingly rude when I simply asked her where the picture frames were. Her attitude was dismissive, disrespectful, and completely unacceptable for someone working in any kind of retail environment.

Thankfully, I soon ran into the actual store manager—who was the complete opposite. She was extremely polite, helpful, and professional. I told her about the situation, and she apologized, letting me know that the rude woman doesn’t even work at that store—she was just “helping out.”

I made it clear that someone like that should not be allowed to represent the Dollar Tree brand. Rudeness like that ruins the shopping experience and reflects badly on the store, no matter who they’re helping out. The manager asked me not to mention her by name, and I won’t, but I do want to say she handled it gracefully. My issue is entirely with the woman who was filling in—she was vile, rude, and has no business interacting...