Big 5 Sporting Goods — Local services in The Dalles

When I went into the store with my children I was immediately asked if I had a mask. I let them know that I had a medical exception to the new rule instituted by the governor. She let me pass only to be confronted by a young man who identified himself as the manager. He asked if they had told me to put on a mask. I let him know they did and repeated my medical exception. He told me I would have to wait at the front of the store and they would retrieve the items for me. Um, I'm shopping, not buying at the moment. I don't know what we need, size wise, shape wise, color wise, etc etc. That's why we were looking. I let him know that was discriminatory and then left the store per thier wishes. Horrible experience, so disappointed that the legal discrimination has come to this town!!! It's...

I bought a jacket online but when it came one button was falling off so I brought it into the store with the only email I received after buying it, which I assumed would any as my receipt and contained my order number, as well as the card used to purchase it to return it. The assistant manager preceded to tell me he couldn't do anything without the packing slip that came in the box, which I didn't have. Eventually after stressing to him my frustration her allowed my to exchange it but not with out getting an attitude. Their customer service could use a...

I was pleasantly surprised walking into the store late last night with my fiance with how helpful the ladies were . One employee went out of her way to save us money by offering us the same product but in bulk. It definitely was a pleasant experience and now you would recommend this place to anybody cuz it has everything you could possibly want in the store especially since it's cold outside they have...