Columbia Gorge Honda Service — Local services in The Dalles

My Toyota Corolla died on the highway over the weekend, battery light came on and then other lights on the dash started flashing, and car began to lose power. Had my car towed in to Columbia Gorge Toyota. Normally I go to Toyota for all my services but they were already fully booked so they put me in contact with Honda. Honda had availability to look at my Car on Monday to figure out what went wrong. Honda did a multi inspection, determined that the battery and alternator died, quoted me a price and that they had to order a new battery and alternator from Toyota, and that my car should be ready by Friday. I got a call on Wednesday that the repairs were completed, and that I could pick it up anytime I was ready, I went in on Thursday got my car and its driving well. It was a smooth and pleasant experience from start to finish, very happy and appreciate all the staff at Honda for getting me back on the road so quickly....

Best service ever there was no one telling me I needed something that I didn’t need. Fantastic service. On another note, while waiting on my car to be serviced Wandering around the lot looking for a new car, I bumped into a young man busily unlocking the cars on the lot for the days activity. I casually asked him a question about a Honda Pilot, he gladly opened the door to the one I was interested in and was able to answer every question I had about the vehicle. This guy was amazing, he even was able to tell me the difference between other models. You have a diamond in the rough with this young man, I told him he needs to be in sale. If I were to buy today, this guy would have sold had me. Put him in sales you won’t be disappointed. I know people I was a senior sales person for Prestige Ford in Tx, and a salesman of the year. Take care of this young man, he won’t disappoint. Thank you for the great...

Charging System Indicator light came on prior to arriving in town at 6pm on a Friday night. I was able to speak with someone on the phone who confirmed the service dept would be in at 8 AM the next day. When the tow truck dropped our Pilot off I was met by the sales manager Al who went out of his way to listen to the situation and enhance the pass off to Service Dept for the next AM. The service manager Brandon got in contact with me the next morning and after diagnosis we had a new alternator in the rig before 1pm that same day. Above and beyond service from every corner of the dealership- exactly what I'd expect from a Honda dealer, but not what you always get in the big bad world. Thanks again Columbia Gorge Honda team ~ Keep up the good work!! We...