Burger King — Restaurant in The Dalles

I went to buy a whopper that I saw on the web so I called our Burger king and ask for a manager she told me that that deal was still good it said get a whopper for a penny just drive to McDonald's and a promo number would pop up on my burger king app so I did and I went right back to Burger king they could not find the promo either so she said that the ad was over but she had just told me that it was still on so I was confused the add said that it was good till 1/31/19 and as I stated earlier the manager had told me that yes the add was good and was still available well when I went back she said that she would honor the add so I ordered a whopper the way I wanted minus lettuce plus heavy heavy heavy onion plus bbq off the broiler and the manager knew me because not only am I a regular customer but I have a large service dog one of only a few here not only did she argues with me and she said that there were extra onion on it she watched them put it on there were only three little rings of onion when I came back and showed her well this was the second time this has happened to me the regional manager saw me she works here Mon through Fri well she told the manager just how to make my whopper and she reassured me that it would not happen again well it did I would not recommend this burger king there are many fast food restaurants here in the dalles Jack in the box, taco bell, taco time and others I...

Upon frequent visits to this particular Burger King establishment, I have consistently received satisfactory service until a recent incident that compelled me to question the management's attention to quality. Historically, the Whopper burgers procured from this location have met my expectations; however, my latest experience was notably subpar.

After the anticipation of enjoying a well-prepared Whopper, I was met with disappointment upon unwrapping the burger at home. The lettuce, a crucial component of the burger's freshness, was brown and wilted, carelessly placed atop the patty. Concerned with the quality, I promptly contacted the restaurant to address the issue with the manager, Linda.

The conversation with Linda was disheartening. Her response was dismissive, and she proceeded to challenge my assertions regarding the lettuce's condition, implying an improbable level of personal oversight in the preparation of each burger. Rather than acknowledging the lapse in quality control and offering a resolution, she chose to absolve herself and the establishment of responsibility for the compromised food quality.

This experience has led me to reconsider my patronage of this Burger King location, as the management's reluctance to ensure customer satisfaction and uphold the brand's standards...

6 years ago I loved this place. now I don't. I had a horrible experience with the manager they were not helpful they were not listening and they were not trying to fix my problem they were trying to make it harder for me to get the food that I was owed I did not have the receipt with me because they did not give me a receipt I don't understand why they couldn't just give me the chicken fries that that was missing out of my order I wouldn't come and waste my gas all the way from home to come back over some chicken fries if they weren't missing like bro Jonathan the manager you really got some learning to do bro because that really made me feel bad and like you were being judgemental you guys make so much money and can't replace missing chicken? it made me feel some type of way like you thought I was lying and it hurts my feelings because I'm not lying, I was missing some chicken fries. if I ever eat there again I hope that it's a better experience you guys ruined our day and my...