Anthropologie — Local services in Thousand Oaks

Honestly I don’t even write poor reviews as an avid shopper ,but I have neverrrr experienced the racism I felt leaving Anthropologie today , the heavy set blonde I believe her name is SHELBY - had the worst attitude towards me , meanwhile the customer before me she literally was telling a life story too and had me wait 15 minutes to even get to the register. As soon as I get to the register her whole demeanor changed, she gave me a nasty attitude and refused to help me after I gave her the wrong receipt at first .. then told me that the ANTHRO PERKS was useless they only can do transactions with physical receipts. The actual manager seen my frustration and tried to assure me SHELBY was great on the computer and I had to let her know that I’m not a computer I’m a customer and she has to deal with real people not just punching numbers or scanning stuff, if she does not want to help or assist human customers then she needs to work in IT or tech but this is not the place … I’m still shaking from how aggressive and rude SHELBY was towards me .. if you see her please give her a piece of your Mind and I’m talking to my community * RACISM IS DEAD 2024 ! Im sorry I decided to even check the store out ! But corporate will also be...

Our cashier was so kind and helpful! We were recently in the Malibu fires and we purchased a birthday gift but had nothing to wrap it in. She offered the supplies to wrap at home instead she went beyond and above to wrap it all cute for us with the materials she had. We dont know her name except on the receipt the cashier # 118887. Thank you for making the shopping experience even better with such a...

I love shopping at this Anthropologie location because the store is always clean, well stocked, gorgeous and the sale section is really big. All of the employees at this location have been excellent to me but I chose to write a review because one team member named Holly really went above and beyond for me today in pulling together an order and I very much appreciate her dedication and kindness....