BedMart Mattress Superstores — Local services in Tigard

Amazing customer service!!!!! Christopher Callahan provided us with hands down best customer service and I wanted to take the time to give an honest review for customers looking for a place to matress shop stress Free and be educated and informed on their purchase without the pressure. We had to come over to the Washington Square location due to having to make an exchange. Not because the bed was bad quality or anyting we just made a rush decision at another location and had to take advantage of their return policy to swap out for a bed that fit our needs better... With that in mind we came to their location which was not the original location we made our purchase but because they had a much bigger selection. I met Chris and instantly I felt very welcome and knew that I was in good hands. He took all the stress off of doing the exchange process and took the time to listen to our needs and help us find the right bed for us. His incredibly positive attitude and patience well we test it out all options made this experience absolutely amazing. He was very personable and easy to connect with and I have never had such great customer experience than what I received from Chris. So this review is for anyone who's looking to buy a mattress you should definitely see Christopher at Bedmart at this location at Washington Square you will receive such great customer service it'll make the mattress buying experience so...

We couldn't be happier!! 😊 We had a great experience from start to finish. The guy to see is Spencer!! He is knowledgable and not pushy. We were looking for a bed for our daughter and Spencer walked us through the maze of mattresses. She was able to identify one that she liked pretty quickly. We then looked at frames and headboards. Since not everything was on the floor, Spencer brought up all the options on the computer and our daughter picked one that she liked. Since we were sizing up, we also purchased two sets of bamboo sheets and a mattress protector. We scheduled the delivery and left- we didn't need to go anywhere else because Spencer took care of everything. The next day, Spencer called us and let us know the frame was not available and asked us to choose a different one. No problem, we chose a different frame... my daughter liked it just a well as the other and the color was actually a better fit for her room. Delivery day came... two gentlemen set up the new frame and the new mattress. They were courteous and very mindful when moving things into the house/room. My daughter loves her new bed!! We are so grateful for the help and expertise of Spencer and the crew at Bedmart- on...

I walked in to browse and was approached by Chris Callahan within a couple minutes. He was very informative, friendly and low pressure. I told him what kind of mattress I was looking for and he showed me a few options. It was also Labor Day weekend and I knew that all mattress stores were offering good deals. My intention wasn't to walk in and immediately buy since I had 1 more store on my list of 5 stores to go to. So Chris told me the price of the mattress I was lying on and said that the company that provided the power base was offering that free with the purchase of a mattress. Also pillows and mattress pads were half off. So I got a lot more than I expected for the price I payed. Chris made the transaction very simple and I appreciated that he wasn't the typical high pressure salesman that is expected in a retail store.

Also, the delivery went off flawlessly. I was called in the morning with a two hour window and Jesse and Daniel was there in the early part of that window. They had it set up and demonstrated the power base within 15 minute.

I recommend this store and Chris to anybody looking to buy a...