Chelsea Audio Video — Local services in Tigard

It takes A LOT for me to write a negative review...BUT...If I could post half a star I would. Several months ago we bought a house that had been wired by Chelsea. We found an enormous tangle of wires going every which way , none of them labeled, so we were forced to call Chelsea. The TV which had been mounted by them hung directly over a fire place and had been fried many times and ,though operable, an ugly jumble of wires hung out the bottom. When Chelsea came by , they just shrugged and said, " we do what ever the owner says." They aggressively pushed a set of wireless speakers on us even though the whole house is wired for sound and there was a one second delay between the wireless speakers and the sound system! They moved the TV higher up the wall but neglected to put in on a tilted mount as we requested. This meant we had to awkwardly and painfully tilt OUR heads in order to view the TV! Furthermore, in order to reset the Apple TV box, which frequently goes out, one had to climb a ladder and blindly contort one's hand into a two inch space between the wall and the back of the TV. When we repeatedly requested Chelsea to fix the problem, they ignored us and never followed through. Finally, thousands of dollars later, we bought a mount at Costco and replaced the archaic, non functional mounting...

Just wrapped up a full home install with Chelsea Audio and cant say enough great things about them!

The moment I walked in I was greeted by Kyle, he took the time to ask what I was wanting to accomplish and help find what would be a great fit. They came out and looked over the house and walked through with me what we could do. The follow up and follow through on everything was great.

For the living room ended up going with a new 15" REL sub, Focal wall mounted center, Sony 85" TV, 4 in ceiling 8" Focal speakers, and used my existing towers, and receiver for now.

In my game room they mounted my old 83" TV and installed a Sonus Sound bar and sub and then mounted up my other tv in my bedroom with a new swivel mount.

The install team was on time, professional, and friendly. They took the time and consideration to keep checking in with me about mounting height and location of each item. The install of everything couldn't be any cleaner! They also made sure everything was updated, programmed, and tuned to perfection.

Ill be reaching out soon to upgrade to some Focal Konta 3's and adding another 15" REL to the other side of the room soon!

If you need anything home audio related do yourself a favor and reach out! I know I will be referring everyone I...

I don't write reviews but I must for Chelsea.

I have dealing with Kyle for about 30 years now. known Ford #3 as long. This is the best family ran business I can think of! They have taken years of my questions and we always have the best bang for the buck discussion. They have always taken care of me even loaning me some gear for my wedding reception 20 years ago. Answering my questions for about 30 years is a huge time commitment even if they didn't get the sell today. Now they are finishing up the theater room in our new home. I am very picky and there is no one else I would trust to come in our home to do this except Kyle and his team. I feel that the negative review that was given was by some one that had no clue about anything, as in all time I have dealing with the Chelsea family I have been treated better than you...