This review is for Tekology Employee Casey and Casey alone. I was extremely disappointed with the customer service of his supervisors. I manage a dispensary and must keep this place secure to protect my employees, the public, and the product that lives inside the building, and after about a week of hearing nothing concerning my very serious issues arming the facilities, Casey reached out to me. He personally took my calls, fielded my questions, and dropped by in person to take care of everything. Not only that, he followed up afterwards to make sure we were comfortable and taken care of alarm wise. He is an outstanding employee and I am very grateful he came to help us when the rest of the company could not. The extra mile Casey went absolutely worked in his favor. Thank you very...
Read moreContracted with Tekology to upgrade and take over monitoring of my security system. Caleb did an excellent job. The measure of a company is not when everything goes right, but what the company does when things go wrong. They listened to the problem, stayed in communication, fixed the problem, and took care of the customer. I commend them on putting the customer first. After being in business for myself for 36 years, I recognize great service and follow-through. They did a super job....
Read moreJeff our Tekology Technician was fantastic throughout the whole process. He arrived early and ready to resolve our home security work order! Jeff showcased quality and friendly customer service. Walking me through the whole process was seamless and informative. As he addressed each problem, he kindly explained how he will go about fixing it. Impressed with Tekology Technician Jeff that I highly recommend his service. Well done Tekology we enjoy your...
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