I can't say enough great things about the food and the customer service we've received at Red Curry. Their chicken pad Thai is the best in the area especially when you consider the price. And they are so considerate of the customer- I had to post this review to tell others about our recent experience.
My husband called in an order and asked for "spring rolls" and when I picked it up, I noticed that we had "egg rolls". I thought , I should just say something (even though I never do, my husband is kind of a big baby) and this was an honest mistake- the young man at the counter explained what spring rolls were and that these were them, but I gently insisted that there was a misunderstanding and could I add the "fresh veggies rolls" (what I usually call spring rolls) to the order, intending to pay for it of course.
He insisted they be no charge and I only went to pick up food with the cash i needed, so I couldn't even tip him extra for taking great care of us! And here's the kicker- I get home and my husband says, "no, he got it right. I wanted the deep fried spring rolls (what I always calls egg rolls). Fortunately, it all worked out because the young man was kind enough to let me take the egg rolls with me...but he was right, he knew he was right and he still threw in the spring rolls to make us happy.
Now that you've thought more about spring and egg rolls than any human ever should, just know these guys are good people and hopefully they'll become one of your...
Read moreFirst, the food was some of the freshest most delicious Thai food I’ve ever had.
But secondly, it was also the tiniest portion of cashew chicken I’ve ever received! I was literally surprised when it was set in front of me. I would have thought he’d mistakenly served me a child’s order, but I was the only diner at the time. Disappointing:( ( I left still hungry)
Thirdly, the gentleman at the counter who greeted me was pleasant, but two things stood out. He had a tv or something playing behind the front counter that was a huge turn off for a nice looking place. Tacky. He should have shut it off when a diner came in. He also had an odd reaction to my order : cashew chicken with sticky rice. His response was a facial expression that said, “why would you order that? You must not know what sticky rice is.” And he said, “ oh, you don’t want that. Sticky rice is well, sticky and you eat it with your fingers. You want the jasmine rice, I’m sure.” No, sir, I was sure I wanted the sticky rice, but you made me feel like I would be making a faux pas if I insisted. Not wanting to be argumentative I told him that would be fine.
One other minor thing was that the plates were stuck to the table. Like the top varnish was tacky. It was kind of off putting, but not a huge thing.
I do want to repeat that despite my awkward and uncomfortable dining experience, the food was a10. Sadly, I don’t think I’d come back knowing I’d need to order more...
Read moreThe food quality is acceptable for the price. However, as some other reviewer said, customer service could use serious improvement. The staffs look like they don't want to be there. During lunch hour, they are very slow prior getting orders. Some customers who come after us actually get to order first. This amount of wait time is horrible for lunch time, especially for those who get paid by hours. We don't have luxury to take a long lunch hour. We actually lose money just for waiting to pay and could get in trouble if we don't clock in on time. This is not acceptable.
Another thing that is a huge deal breaker for me is that they are not willing to do separate checks for every customer (only limit to 3 transaction???) even when some people just want to pay by cash. Why would it be any different for having a table of 12 or 3 tables of 4 or 12 tables of 1 people talking across tables???? This doesn't make any sense to me.
There are several other Thai and Asian restaurants nearby that are much friendlier and have better food quality for similar prices. Oh.. and they do separate checks as many as needed. This is the first and only place that I was told they can only do split up to 3 ways around here.
Maybe they will do better during dinner time? As much as I want to support local business with my colleagues. I'm not willing to sacrifice my work time just to wait to pay for food during lunch...
Read more