Mejuri Washington Square — Local services in Tigard

I ordered this pendant as a memorial for my late grandmother. This pendant isn’t sold in my local store so I was forced to order online. Before ordering the pendant, since this makes me nervous ordering jewelry online, I reached out to Mejuri’s customer service asking the weight of this specific pendant, to which they told me “4.33 grams". When I received my pendant, I measured it on two different scales and both came up with “2.5 grams”. Obviously irritated by being lied to about the weight of the gold, I reached back out to customer service and included photo documentation of my text conversation with their customer service AND the pendant on the scale showing “2.5” grams NOT even close to what they told me the weight would be. Customer service responded to my complaint at 12:15am my time and admitted they gave me the wrong information but offered no remedy for their error. They were basically telling me “oops, we provided the wrong information and deal with it" on an expensive piece of jewelry. This piece was not available in my local store - I was forced to order it online. This price is NOT an affordable piece of jewelry at that price per gram like this brand claims to sell. Very disappointed -...

I made an appointment to get my ears pierced a couple days ago and I had to wait over 20 minutes after the scheduled time of my appointment to get my ears pierced. Further I was told that the earrings I was buying were 98 dollars total. I expected this to be the full price of both earrings because I told the person piercing my ears that I wanted to get both ears done. Just to confirm I asked them again and they repeated that it would be 98. After my ears were pierced, it ended up being 196 before a newcomers 10% discount. This was double the amount I was told. This is incredibly misleading and annoying. Id recommend going to another place to get your ears pierced that isn't going to mislead you when it comes to the price. Overall I do not think that this was worth it at all. I know other people who have had better service...

This was a fantastic shopping experience. I’ve only ever ordered mejuri online and had no idea they had in person stores. I’ve always been satisfied with the online experience but wow in person was awesome. Danielle and their colleague were fantastic! I cannot wait to go back and pick out...