I made a purchase on April 1st. On April 4th I went in to return some of the items with the receipt.
They wouldn't take the cups because they were a marked down item....they wouldn't take the decorations because they were package items (they were not in a package and had the tag on them)....and they wouldn't take the ladle because it was plastic (in an unopened bag).
The employee pointed to a sign on the counter....that a customer would not see if they had all their items sitting there! Moreover, why not read or at least point to the sign at the time of purchase....especially if there is a sale item!!
With all the competition in wholesale stores one would think Party Fair would be more reasonable regarding their return policy!
I will NEVER, EVER buy anything in Party Fair again (nor will any of my Facebook friends)!!!!
As for anyone who reads this....I am not a grumpy person, etc, etc....just an annoyed (rightfully so)...
   Read moreEXTREMELY RUDE!!! Went on a Saturday for one balloon that was over 20.00 and some other stuff was rudely told 30 min wait to blow up one single balloon, in the mean time they acted as if I was annoying them and continued to take orders over the phone while ignoring me. Your employees are RUDE, and the store is OVER PRICED. It’s a pandemic so I wouldn’t take customers for granted spending 20.00 on a single balloon in your store and about 80.00 on other things. Well I walked out and bought nothing, I will NEVER GIVE A RUDE PLACE MY MONEY! FYI people PARTY CITY HOWELL IS AMAZING, very nice customer service, excellent selection and way better prices... Party Fair good luck you are the only stop in town for now but once people see the rude service your gonna lose a lot of repeat clients like myself. I WILL NEVER EVER GO BACK!!!! Take the drive to PARTY CITY in HOWELL EVERYONE THEY...
   Read moreVery rude staff! I will not shop there for anything! The store manager needs to read the reviews because I just went through them and they pretty much say the same thing! RUDE STAFF! 2 older ladies coaching a young girl who was actually helpful and nice being doing her job.. I did the job of the store manager no worries. I TOLD THE WOMEN OLD BATS IF THEY HAD AN ISSUE WITH THE WAY THE GIRL WAS DOING HER JOB THEY SHOULD COACH HER IN A MORE RESPECTFUL WAY AND NOT IN FRONT OF A CUSTOMER. I TOLD HER BYE AND SENT HER AWAY..No one should want to work there and if you have a child who does maybe you should wander around to see how they are spoken to! Very disgusting ! BTW Dollar General has the same stuff...
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