Mangia Brick Oven Pizza - Toms River, NJ — Restaurant in Toms River

This was our second time here. After the first we decided this would be our go to pizza place from now on. We usually have pizza and apps four to five times a month. UNFORTUNATELY this evening 11/26 Saturday will be our last time. Pizza is excellent so I was so looking forward to the Pizza , Muscles and Boli Knots. We arrived at about 6:15 and it was not really crowded, got set up at a table immediately. Waited 10 minutes and no one came over (last time we had Jose or Juan not sure name but he was excellent). We got up and got a menu and decided what we wanted. A young male waiter came through and asked the tables around us if they were OK, never made eye contact with us and moved on. After another 10 minutes A party of 5 came in and he brought them menus and they immediately asked him to take the drink order which he did. As he was walking away I signaled him and again he ignored me and went on his way to get them their drinks. OK i figured short staff so I'll be patient (our table was up front by the window) . When he brought them their drinks back they said they are ready to order. I said excuse but we have been waiting now over 20 minutes. He said but they were here first. I said sorry not true we were. The customer he was waiting on said then take their order. Again NEVER making eye contact with us he continued to take their order. We decided to leave. On the way out I spoke to a young woman on the register that said she was the manager and told her what happened. She said they were short staffed. I said that I understand but that was no excuse for the way we were treated. Short staff is one thing but untrained staff is not forgivable. As I left I explained to the waited his actions cost the place a customer and my recommendation. Again no eye contact just a blank stare like i didn't exist. So sad you lost a frequent customer cause of non trained waiter, who insinuated that, me a 67 year old man, would lie about being there before...

ABSOLUTELY THE WORST CUSTOMER SERVICE EVER!!! I ordered a Chicken parmasean sandwich and mozerella sticks. The lady on the phone was extremely rude with a bad attitude. First off these people charge a 3.5 % fee on ALL credit card charges. Which most places charge for under $10 dollars. So ok fine. Next we asked for ice and they charge one dollar per cup just for ice!!! These people are RUDE and complete RIP-OFFS nickeling and diming in any way they can. Total was $26.00. When we got home I noticed the sandwich was brown but was engaged in talking with my boyfriend I knew it tasted off. We later noticed that there was no chicken inside. I had just eaten eggplant parm of which I NEVER ..NEVER..NEVER ORDER OR EAT because I HATE IT!!!!.. I always order chicken parm. I called and they said they would remake it. When my boyfriend went in the manager or owner said we ate most of the sandwich. There was a little bit less than half left. We got distracted eating it and did not notice that there was no chicken inside. The manager/owner wanted to charge us again despite his rude waitress screwing up our order. Most places would RECTIFY their mistake but NOT these people. We were treated like criminals trying to get free food. They took ZERO accountability for THEIR MISTAKE. The customer service here is PATHETIC. VERY RUDE and uncalled for. WORST ATTITUDES EVER. Due to this behavior I will take my business elsewhere. I can NOT recommend this place at all. If they make a mistake on your order and screw it up DO NOT expect them to correct it as these people take ZERO accountability for their mistakes . WORST EXPERIENCE AT A PIZZERIA EVER!!!...

Just wanted to take a moment and thank you all! We celebrated my grandsons 1st birthday this Saturday at a hall in Lavalette, with est 70 ppl. My daughter and SIL, are from out of state and so they so kindly celebrated here to be close to family and friends! They came down last month to try a few restaurants over the week to pick a place to cater the event, and yall were the winner! I came in on 3 weeks notice, placed our order for 2 trays of Penne Vodka, 2 of Chicken parm, 1 Baked ziti and 1 tenders for the kids! Everyone enjoyed the food! With 70, Everyone more than ate and even filled the (50) clamshells I bought for left overs (all 50 clamshell containers were gone) we are an Italian Family and our men fill there plates!!!! and that was for 68 ppl, at a estimated $600 ish cost! We did make our own salad, and 1 tray of Uncle Lenny’s sausage and peppers and you guys threw in bread, and a few additional unexpected things. I was so panicked we would not have enough food and here everyone more than ate) of course, including those working the venue and the bar, and everybody brought home food. And it was excellent and very often complemented..Thank you so much. I wish I could include a photo of the spread. It won’t allow me! Thank you for knocking it out of the park. We will definitely be coming back for the next event. $600 for 70 ppl, staff and take home! That’s less than a school lunch these days! REALLY!...