Bekdas Jewelers — Local services in Totowa

If I could give 0 stars, I would.

This was hands down the worst jewelry experience of my life. We were referred to this store by family who claimed it was “the most inexpensive place for fine jewelry.” Well, you absolutely get what you pay for here: cheap craftsmanship, zero accountability, and an owner who treats customers with utter disrespect.

I bought my wedding band here, and within less than one month of wear (mind you, I removed it at night, in the shower, and for anything remotely physical like cleaning, cooking, or working out), half the stones were already loose. I brought it back, expecting at least an apology, but instead they brushed it off and said they would “reinforce” it. When the ring came back, two stones were still loose. Not even a month later, a diamond fell out.

When I raised this to the owner, instead of taking any responsibility, he blamed me for wearing the ring while working at my desk job. His exact words were basically that “these bands aren’t for daily use.” Excuse me? A wedding band not for daily use—that’s a new one. To add insult to injury, he wanted to charge me for the missing diamond and labor to fix their defective product.

At that point, I cut my losses and sold the ring back to him at 50% of what I paid after just two months of marriage simply to get away from this toxic business. I have zero doubt the same problems would have kept happening, because the craftsmanship is appalling.

To top it all off, the owner was rude, dismissive, and completely unprofessional throughout the entire ordeal. There was no accountability, no remorse, and no effort to make things right.

Save yourself the headache, heartbreak, and wasted money. There are plenty of jewelers who understand that wedding jewelry is meant to last a lifetime, not fall apart after a few weeks. This place is a scam, and I wouldn’t recommend it to my...

A+ product, quality and customer service! I started out speaking with Neil as I was looking for an engagement ring. Neil was super knowledgeable and helpful. I went in one day and he was busy with a client so I worked with his son Gabe. Gabe is fantastic! I highly recommend working with him. My experience working with Gabe went so well that I went back to him for the wedding bands. You can work with him whether you’re local or out of state and he can ship wherever you need. Thank you...

Avoid this place at all costs. I bought my wedding band here and within a month half the stones were loose. A diamond fell out after two months, even though I took the ring off to sleep, shower, and work out. The owner blamed me for “daily use” (on a wedding band!) and tried to charge me to fix their mistake. He was rude, dismissive, and offered no accountability. I ended up selling the ring back to him for half of what I paid just to be done with this nightmare. Terrible quality,...