I made a mistake and ordered a flag box from Flags Connections. It wasn’t properly packed, and arrived damaged. When I opened the box I noticed that all three corners were broken and split. I contacted Flags Connections and played phone tag with a man named David for a while. Once I did talk with him, he said to take pictures of the damage to the flag box and include the pictures in an email to him, and they would replace the box. I did exactly as he requested, but didn’t hear back from him. When I followed up with David, I received an email response from him saying that they have a 30 day return policy and there’s nothing he can do for me. I paid over $200. and I now have a broken flag box that I can’t use or replace! I’m not a...
Read moreI am very very happy with my experience at Flags Connections. If I could rate it higher than 5 stars there is no doubt I would. To start off, I am usally not one to write a review but for this I felt like it was a must for FlagsConnections. The customer service there was extraordinary and the flag case itself was top of the line quality. Whenever I called them, they always answered genuinely happy to assist me and asnwerd all my questions and concerns. The prices were a steal for the quality and was packaged very securley without a dent or skratch which reassured me a lot when I got it since it came super quickly. To whomever is reading this I deffintely reccomend this site. Its very trustworthy...
Read moreDear Flag Connections,
I was happy you delivered the exact item I saw on the image of your site. The flag case case is sturdy and a beautiful finish. It had ample space for me to personalize a sentimental engraving for my husband. I feel honored that the same company that provided a case for Ronald Reagan is the same one that has furnished us a piece so honorable for my...
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