Seigermans Furniture & Interior Design — Local services in Town of Babylon

We ordered a sectional the first week of September last year and were given an estimate of about 6-8 weeks. After numerous delays, the sectional was finally ready to be delivered after 13 weeks.....or so we thought.

Turns out the manufacturer made a mistake and sent one of the wrong pieces (I suspect that Siegerman's entered the order incorrectly and it was their fault, not their manufacturer, but I'll never know for sure). Siegerman's took zero responsibility and kept trying to shift blame to their manufacturer. They finally eased up on this nonsense after I pointed out to them that THEY were the ones that took our (large) deposit - not their manufacturer. They also kept trying to get us to take the piece that they got by mistake and not the one we ordered, even though we were very clear we had no interest in this - we wanted what we ordered (crazy, right?). Overall, I feel that they handled everything very unprofessionally.

We had them deliver the majority of the sectional, since we were sick of having no furniture and this was at least better than nothing, and they said that they'd "expedite" getting the missing piece shipped.

Fast forward a few weeks and predictably, the final piece wasn't ready when they said it would be. After numerous delays and more lies, We FINALLY got the final piece the first week of March, a full 25 WEEKS after our order (perhaps their 6-8 week estimate should have said 6-8 months instead).

As for the sectional itself, it is very nice. It really is a well-made and comfortable piece of furniture, and we're very happy with the sectional itself. It's just that every other part of our experience with this company was ABSOLUTELY DREADFUL.

If you want nice furniture at a reasonable price, and don't mind rolling the dice in regards to whether you'll have it within the year (please be skeptical of their 6-8 week estimates, which I think they know they're not going to meet and I consider to be a bait-and-switch tactic), then go with Siegerman's. Personally, they won't be seeing any more business from us, our friends,...

My husband and I went to Seigerman’s furniture store in the beginning of March to purchase a reclining sofa and loveseat. We were greeted by a Jennifer Ruggia, with a charming smile. Jennifer was extremely helpful in selecting colors and style for us. We made our purchase and upon receiving our sofa only, after 10 weeks (loveseat did not pass inspection) we noticed that the light gray color material on a cushion appeared defective. Jennifer sent their repairman, Tim to see if it could be repaired. However, it could not. Jennifer then took immediate action by calling the manufacturer told him the problem and asked to also change the material color. Since our loveseat was not ready, Jennifer went out of her way to have a loaner loveseat delivered to our home. When the sofa and loveseat was finally delivered to us in August, it was defective. Again, Jennifer being very obliging and eager to help in resolving another issue told us to return to the store and pick out something else.

Jennifer’s patience, knowledge, support, determination and decor suggestions are superb. She guided us with her professional knowledge and we then bought a sofa, loveseat, end table and ottoman. Jennifer deserves so much credibility for her expertise efforts in resolving problems, designing ideas, knowledge, etc.

We would certainly return back to Seigerman’s furniture store knowing Jennifer would be there to greet us and help us. Jennifer you are “AMAZING “, and we want to thank you from the bottom of our hearts for all you have done for us. Thank you Seigerman’s for employing professional people.

Marlene and...

Fantastic experience on multiple orders and different rooms. We dealt exclusively with Jennifer who is one of their designers/salespeople. Decorating is not a strength for both my wife and I and Jennifer was the perfect answer. She was able to work with our general ideas and she read us perfectly. From furniture to paint selection to carpet and accessories she has been spot on. There were even pieces that Jenn picked out "on line" and she nailed the color, shape and perfect fit for each room she did this in. As you can see we were thrilled with her and HIGHLY RECOMMEND HER AND SEIGERMANS. In addition to her being great, the company has been beyond standup. We had an issue on a wall unit where the color wasn't right (the manufacturer screwed up) and they left the furniture so we wouldn't be without while they reordered with the vendor...who does that in this day and age? Class act from my perspective! Ok, so the designer/salesperson was great...the company was standup and beyond honorable...and to top it off their delivery team led by Victor was awesome! He's been to our house well over half a dozen times and what a great experience...prompt...communicative...and beyond professional. All I can say if we do any more work at the house we would only deal with Jennifer and Seigermans. Worth every dollar to...