Cow Palace — Local services in Town of Brookhaven

So bought the valentines day dinner for 2 and felt compelled to talk about it. Too be fair I'm gonna break this down into 2 separate parts, food v. Price. So the meal is $100 and comes with 2 appetizers, 2 entrees with side and 2 deserts. The food itself for what it is, was good. I picked the food up at 4:05pm with schedule pickup time for 4pm. For reference we ordered the shrimp cocktail and mozzarella tomatoes stack for app, 2. 6oz filet mignon steaks with side of twice baked potatoes, and Chocolate lava cake and cheesecake for dessert. The steak and potatoes needed to be reheated which wasn't a big deal and were overall okay. For the apps I got 3 shrimp for the shrimp cocktail app and my wife got 2 slices of tomato and 2 slices of mozzarella. The "chocolate lava cake" is misrepresented. The "lava cake" is just a chocolate muffin with chocolate frosting drizzled on top, that is not remotely close to what actual lava cake is supposed to be. So overall the food itself was a 3 out of 5 stars. The reason why I'm giving this review 2 stars is because the price is a ripoff. I decided to go on cow palaces website to breakdown the meal so it's represented properly. If I were to have just ordered everything separately I would have paid less and got more food. The 2 steaks would have cost $20, twice baked potatoes $8, 1lb of mozzarella tomatoe $4, and 1lb of cooked shrimp with tail on (not 3 shrimp) $11 and change. They don't have deserts listed on the website so I'm being generous in saying $10 each. Total that all up and the real price for this meal should have been roughly $63. Mind you I picked everything up and had to reheat the food as well have a misrepresented desert in the chocolate lava cake. So given everything I'm rating this valentines day special 2 out of 5 stars. The foods not bad but the price v. what you get is absurd. If your plan is to buy this meal I recommend you buy everything separately and pay less. Photos below...

I really like this place and I hate to write this review but this is probably around the fourth time that this has happened. I place an order online with Chow now , And my order is always less than accurate may I say. Two weeks ago I ordered a 4 pound roast and received a 2 pound roast, the prior time to that I ordered 10 pounds of chicken cutlets for a party and received five /this time I received 3 pounds of chicken cutlets when I ordered five it’s disheartening when you get home and having company and you don’t have enough food because they’re screwing up . I don’t know who is filling your orders online but you need to have a talk with them. This is not a good look for you. You wouldn’t mind if they made good or apologize in a sincere way? They offer no resolution to your issue other than well come back for it? That’s the last thing I wanna do when I get home and I start cooking to have to get back in my car to fix their mistake. Bad customer service I will have to definitely find a new...

I've been buying 3,000+ plus pounds of chicken a year, for four years running from this place. The manager, Mike, has progressively become more difficult to deal with over the years.

You would think with that kind of volume, he would be more courteous. Instead he comes across like it's always a bother to him. He constantly delays my order, and has even once told one of his workers to not take my order out to my truck, as I waited outside for 20+minutes with my hatch open in 20 degree weather. I tip the guys $3-5 when they bring it out, so I didn't understand. I went back into the store and he and the worker (standing together) pretended not to know about my order, and that I was waiting outside. Awful.

I've seen instances where he treats customers with a condescending attitude, and is constantly trying to 'bump the price'.

Tino, you are about to lose my business, I am sure others have felt the same. You can do better...