Brooklyn Bagels & Cafe Inc — Restaurant in Town of Brookhaven

Let me start off by saying that their bagels do not taste the way a Long Island bagel should taste. They taste more like an old, stale role from 7-11. The first time I went to this place my family and I sat down with a dozen of bagels and half pound of cream cheese. They did not napkins or plastic knives and claimed to have "ran out of them." The second time I went there I ordered a plain bagel with a slice of American cheese on it and nothing else. The total was $3.26. Does that mean that the bagel was $1.00 and the sliver of cheese was $2.26? The thing that bothers me most is how every gas station I go to has bagels supplied by them. How does such a poorly-run company have such great distribution? Oh well, I do what I can to spread the word within my community;...

Staff always greet me with a smile and they always prepare my order correctly. Love it here! Great prices, great food!

Update I wouldnt bother calling ahead if you dont have a ultra special sandwich order. Called ahead for a simple bagel with cream cheese, lightly toasted. Took me almost 14 minutes to get there, and when I did, my bagel was STILL in the toaster. When the gentleman, the same one who answered my call, popped the toaster, the bagel was completely burnt. I then got a smug look and scoff from the woman who was so unfortunate to have to fix my order. I will now prefer to deal with a select few staff from this establishment. If they are not in, I will just have to find food...

If this was just the first time this has happened, I'd be like accidents happen. But it's not so here goes. I wanted a bacon, spinach, and tomato omelette. I said the the gentleman behind the counter this not uncommon request. He repeats it back to me with a smile. I wait for my breakfast. He rings me up on the register, repeating my order. Smiles all around. I am handed my order that I then take and head off to work. Get here and discover that once again, the bacon, that I was charged for, was missing. Again. If I ever go back, which is unlikely, I'm gonna have to disect my food before I leave the...