SBU Campus Store — Local services in Town of Brookhaven

UPDATE: Amanda Alicea from FSA reached out to me and was an absolute gem!

I recently tried to order a sweatshirt online, but there are apparently several errors on the website so they sent me the incorrect item TWICE. The General Merchandise Manager, Kristen Newsom, has the absolute worst customer service I've ever experienced. She continually blamed me for the incorrect order until she finally admitted there are issues with the information on the website. I emailed her several times and tried to call to resolve this but she always "just stepped" out when the student who answers the phone says...

This is a great place for students to get some fancy Stony Brook memorabilia. You can find things ranging from mugs, tshirts, hoodies to the Stony Brook ring as well. The quality is very good and most of the apparel are quite pricey here. I came in to purchase a few tshirts as well as the graduation gown here. Very friendly staff and there is a Starbucks adjacent to the shop where you can chill once...

They removed one of the books in my order and only told me the day they delivered the rest. Conveniently they removed the one which I needed the most urgently, a week before it was needed in class.

Also, they send out emails letting you know that your order is ready for pickup a day before you can actually pick them up, so...