Unique Fitness — Local services in Town of Brookhaven

Wish I could give 0 stars, but I'll let them slide, because the couple times I worked out here were decently enjoyable...

THIS LOCATION HAS THE WORST MANAGERS I'VE EVER SEEN. I tried ocming here a few days ago for a school project. I'm a fitness major, and my fitness class has us do site visits at various gyms to collect info such as the number of participants, brands of equipment, etc. Harmless questions, takes 20 minutes max for the managers to answer if uninterrupted. Mind you, I've been to 6 other gyms on LI so far for this project: LA Fitness, Blink, Retro, etc. ALL of them were hassle free. So I go in Friday morning, and the front desk girl runs to the manager's office to ask about doing this very informal interview, and she comes back saying the manager is "busy with a call". So I go "Okay, well if it's easier for her, she can actually hold onto my question packet and fill it out when it's convenient for her, and I can come back later today, or even tomorrow if that's easier". Front Desk Girl runs back to the office, then comes back to me saying she won't do the questionnaire unless I'm a member. NONE of the other gyms needed proof of membership to let me do my thing. AND I was even willing to buy a day pass (as I have done in the past) just to shut this idiot up, but she still persisted with excuses. I was so close to barging into that office and asking her why she was being so difficult

THEN, here's the kicker. I needed to complete this assignment by Monday night, right? So my wonderful boyfriend offered to go there on Monday to try again for me, and then I'd pick up the packet from him later and be all set and done. NOPE, this time he called and a male manager answered the phone, THEN HUNG UP ON HIM. So my boyfriend calls him back and the manager continually spits this garbage about "being so busy", yada yada yada. Like...I just had to upload my info online by 11:59 pm. EVEN IF THE MANAGER NEEDED HIS WHOLE 8AM-4PM SHIFT TO FINISH IT THAT'D BE FINE BY ME. And I'd come by later to pick it up and upload the document, but luckily, my boyfriend found another gym nearby and collected all the necessary info in under 30 minutes. EXTREMELY DISAPPOINTED WITH MANAGEMENT, and I hope these people get the mental help that they need. How do they even get new members when they're so damn nasty is beyond me. NEVER buying a day pass from this location, maybe the Holbrook one has...

Unique could be a great gym, but unfortunately it falls short. Don't get me wrong, I enjoy working out here but they do not pay attention to some important items. The equipment is fairly old and is not properly maintained. Many pieces of equipment are missing numbers on the weight stacks. Many of the equipment seats are not only missing the numbers for seat height, some seats are locked into place or are unable to be locked into place. Also, the machines are not lubricated and therefore stick a lot or are not smooth. Some machines are missing padding or rubber hand grips. At $400.00 a year, call me crazy, but I think the equipment should work they way it is supposed to. The music is horrible. They play one type of music that caters to a small amount of customers & it is heavy duty rap and its blasting through the speaker system. If you ask them to change it than they play hip hop and rap. Anybody can just walk in and ask them to change it after you just asked them to change it! There needs to be a happy medium. I will continue to workout here and will renew my membership because the other choices for...

I signed up at the Holbrook location before it opened and have watched the gym become totally overcrowded with an influx of tripods. The gym is beautiful and well maintained, the staff does a great job at keeping it extremely clean. I absolutely love the equipment and space however, lately I’ve been considering finding a different gym due to the amount of tripods. Yesterday I walked into the locker room to a tripod set up and I felt uncomfortable to even enter and be in the back of any pics/videos. I had to change in the bathroom stall due to this reason. I understand wanting to document progress but when it’s everyday, it just becomes obnoxious and a hindrance to other members. People now only join for the aesthetic and unique must know and support this considering they don’t do anything to ban tripods. Some people are there to workout and would like to not constantly worry about being in back of another members pics/videos. Please consider banning the tripods, I’m all for setting up the phone to record a PR or to check your form but the tripods do nothing but take up space and are a...