I'm DIY type of guy. Why pay someone for rudimentary work if you can figure it out by doing a little research. Anyway I was trying to install a sound processor for about a week before I was at my wits end. I just couldn't get it right. So I called sound concepts Nanuet to see if they would help me trouble shoot even though I didn't buy it from them. A shot in the dark I know. But like I said, I did all I could do. Jose picked up the phone and I explained my situation. We talked a good 10 minutes troubling a device I did not buy from them. The only time he said bring my car in was at the end of the conversation when he said if it doesn't work you can bring your car in. The shop scored major points with me because so many shops want you to come in and won't spend any more time with you than it takes to get that point across. I took the steps on my own but it didn't work , so I brought my car in. Once there, Jose spent at least a half an hour talking about what I did and what needed to be done. The price quote wasn't the cheapest but from the conversations we had, I felt the knowledge was there to do a proper install. While waiting in the waiting area a female came into the shop and with an issue the shop couldn't do. Rather than take the job and screw it up, The owner Bruce took about 15 minutes explaining what needed to be done courteously, and pointed her in the right direction to get it taken care of. The shop is a real stand up shop. Getting back to my install. The install was clean and correct. They even fixed other little small non-related install errors, not directly related to the processor install. Their overarching theme is it has to be installed right. And it doesn't seem like its just a way to get more money, it's real. Having some knowledge with running RCAs, installing amps, speaker etc, I was surprised about how much cleaner their installs are. Soldering wires? Please, twist and electrical tape for me. I asked Jose is soldering really necessary, and he explained the reason why it is. I'll be soldering my connections in the future.They got a repeat customer with me when I need em. Bruce opened the shop in 1980. Jose has been working there since 1997. What is that experience worth? Give them a shot. Or you can go to one of the cheaper shops that "Twist and...
Read moreGoogle won't let me add a second review for another visit, so I am editing my previous review to include the second visit...
OK, so I came back to Sound Concept of Nanuet for another installation, this time installing a new fan for the back seat in my car to improve airflow. Bruce took me at a moment's notice without hesitation and offered a fair estimate - not a lowball, and nothing that would suggest overt extravagance. I bring all of my cars to Sound Concept for electrical work; I keep my cars very well-maintained and up-to-date, as a professional driver, and Bruce and Jose of Sound Concept of Nanuet are my go-to-guys. Wonderful service.
Previous Visit: Love these guys! Bruce and Jose did a beautiful installation on my 2013 Toyota Prius, including several devices which I will note; everything is seamless, and the wiring invisible. OK, so what did they install? Autovox X1Pro Dash Cam Mirror (smart mirror w/ Lane Departure Warning (LDW) and full-time DVR video recording, on the front windscreen; Escort Max 360C Radar Detector; VicOvation OP/A Dash Cam for full-time interior recording in the cabin; Garmin 5" GPS Map as alternate in case my phone dies; Rexing V2 dash camera in the rear windscreen for rear collision observation; Samsung Galaxy Tab A 8.0 tablet, mounted on the transmission shifter; and my phone, a Samsung Galaxy S10+. Pricing on the installation was inline with my expectations, and I paid in cash. I love it! Checkout...
Read moreA few years ago when I got a new iPhone that no longer had the headphone jack, I sent my son there to find out what I have to do to get my phone to play music (I had an old style iPod adapter in my 2000 corvette). Rather then sell me some expensive upgraded system, he told my son that we could probably get a $20 adapter on Amazon and it would solve the problem. That’s what I did and it’s been working fine for years. Recently I purchased an old resto-mod pick up truck that had been restored years ago. The updated sound system had a iPhone/headphone cable adapter already installed, but the system didn’t sound good at all. I Went and introduced myself to Bruce. He’s a car guy for sure. He looked at what I had and recommended he install 2-6” x9” speakers in a carpeted box to match the truck’s interior. Result-system sounds great! Same radio, same front speakers. Just the addition of the boxed speakers brought the system to life. As a small business owner myself, I can appreciate his honesty and the “hands on” approach. it’s a pleasure to find someone like Bruce who is knowledgeable about the products he sells, and is on site while the work is being done by his men. If you are looking for professional service at a fair price, I recommend...
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