I had seen a sofa online that I was considering for a home in Florida. I went to Smith to see the sofa since they were the only retailer in upstate New York that sold the line of furniture I was interested in. I thought I would buy the sofa in Florida if I liked it. Instead I bought the sofa, a loveseat, a dining table and chairs all from Smith in Syracuse and had them ship everything to Florida. Kathy was so wonderful to work with, helping us choose fabric, arranging the shipping and keeping us in the loop through the months-long process. The shipping cost was very reasonable and the delivery company was great to work with. The furniture was delivered last week and we could not be happier with it.
I highly recommend Smith Contemporary Furniture. The customer service is unbeatable and the shopping experience was wonderful - no pressure, great selection, etc. It was a much better experience than we had in the numerous stores we had been in before in search of a...
Read moreWe were looking for the siesta trio chair and ottoman from Hjelle that we saw in Oslo and searched for distributors in the US. We eventually contacted Smith Contemporary Furniture who offered the chair for a reasonable price, however, did not have it in stock. After a bit of back and forth finding the correct specs and order information, we placed an order. Since the chair needed to be shipped from Norway, we had to wait a few months. It eventually arrived, was shipped to our place in Mass arriving safely and undamaged. During the entire process, Kathy at Smith was extremely helpful, professional, and accommodating. She was very responsive by email and phone, answering our questions, working out the order specs, and providing us with updated information on our order and shipment. We highly recommend Smith Contemporary Furniture as a source for high end furniture from abroad at a...
Read moreThis is more than a furniture store. It is an experience in exploring, testing, and choosing the Scandinavian styled pieces that fit your lifestyle and taste. The staff is patient, knowledgeable, and insightful on what might work for you. They helped me find just the right recliner that worked for my personal needs, without pressure and with professionalism. I am very happy with my choice and will come here for all my contemporary furniture needs. I feel as if I have a friend and design partner at Smith's.
Update: April 2022. The IMG recliner I purchased in 2020 has been a joy. And so I just returned to Smith Furniture and bought a beautiful Fjords recliner and ottoman for another room. As always, the staff were patient, knowledgeable, and with a keen eye for design helped me choose the right one. And service was outstanding. I can't wait to go back for my next...
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