The Udell family has once again redefined luxury with their stunning new Rolex Boutique in the heart of East Hampton. This boutique surpasses every luxury experience we’ve ever encountered. Set in a beautifully restored historic building, every guest is treated like a VIP from the moment they walk through the door. Truly a must-visit destination when in East Hampton.
On opening day, despite being busy ensuring everything was running smoothly, Maria took the time to welcome us warmly. She introduced us to Nicole, who gave us a grand tour and showcased their exquisite Rolex collection. Maria checked in often to ensure we were enjoying the ultimate Rolex experience. I was especially impressed by her deep knowledge of every timepiece that caught my interest.
Amid the excitement of the grand opening, owners Marc and Candy made a point to personally connect with every guest, including my wife and me. Marc even helped me select an extraordinary timepiece, which will commemorate my 35th wedding anniversary and my visit on opening day !
Watching the staff care for each guest was like witnessing a perfectly orchestrated symphony—flawless and elegant. This boutique exemplifies why our family continues to celebrate life’s most precious moments and important milestones with London Jewelers and Rolex. For those who value not just the product, but an unforgettable luxury experience, there is simply no better choice.
Our family has been customers of the Udells’ luxury brands for four generations, and we’re proud to continue to be part of the London Jewelers family for generations to come. Pictured is a vintage Rolex purchased by my grandfather as a gift to my grandmother from the original London Jewelers location which...
Read moreThe Rolex Boutique in East Hampton is truly a showstopper!!! A one-of-a-kind destination that sets a new standard for luxury retail. From the moment you walk in, you’re immersed in a space that feels like more than a boutique; it’s a living tribute to the history and legacy of Rolex. The intricate detailing is breathtaking, with every element thoughtfully designed to reflect the brand’s heritage, innovation, and timeless craftsmanship.
While the boutique itself is extraordinary, my experience was elevated to an unforgettable level by GABRIELA & MARIA. Having had the privilege of visiting Rolex boutiques around the world — from Geneva to New York to Dubai — I can say with absolute confidence that the service I received here surpasses them all. Gabriela and Maria embody the very essence of hospitality. Their warmth, attentiveness, and genuine care went far beyond professional courtesy; they made me feel not just like a valued client, but like family. They took the time to listen, guide, and ensure that every detail of my visit was seamless. It wasn’t simply a transaction — it was a journey, one filled with trust, comfort, and joy.
A sincere thank you to the Udell family for creating yet another remarkable boutique. Their vision and commitment to excellence are evident in every corner of this space. This is not just a store; it is an experience — one that could only have been achieved with the passion and dedication the Udell family consistently delivers.
THANK YOU GABRIELA, MARIA, and the entire East Hampton Rolex...
Read moreI’ve had the pleasure of working with Raeann for about a year now, and every interaction has been exceptional. From our very first conversation, she stood out as warm, genuine, and effortlessly professional. Raeann helped me acquire the exact Rolex I was hoping for, and made the entire experience feel seamless and special from start to finish.
What truly sets Raeann apart is how personally she approaches every client. She has a rare gift for making you feel genuinely cared for. She is always thoughtful in her follow-up, patient in answering questions, and consistently attentive to every detail. When my wife and I recently visited the Manhasset store to speak about our next purchase, Raeann went above and beyond once again. She carefully selected pieces that matched our preferences, took time to explain their nuances, and made the visit a real pleasure.
When the time came to pick up my watch, Raeann happened to be away, yet she still made sure I was fully taken care of. Sierra, who assisted me that day, was outstanding, kind, attentive, and professional, ensuring everything went perfectly. She took time out of her day to patiently walk us around the entire store and explain every piece of custom art on the walls.
Overall, all my experiences with the team in London Jewelers exceeded my expectations. Thank you Raeann for making it not only smooth and memorable, but also...
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