One day ago, I was in a state of despair. My admittedly very old laptop was dying, and I was concerned I was going to lose a week of productivity. At Neighborhood Computer Services in Eastchester, Tim told me within two minutes that it was not worth repairing my old laptop. Wang then showed me a very reasonably-priced laptop that does everything I want it to do, plus lots more, fast. I chose a more expensive model for its bigger screen and other additional features. Wang then said they’d transfer all my data from my old laptop to my new laptop and would call me the next day to give me a progress update. The next day Wang called me at 10.30 a.m. to say all my data had been transferred and my new laptop was ready. I then went to pick it up, and have a couple of extra programs installed with my password, with the very helpful assistance of Anthony. Only then did I have to pay for it. So within 24 hours, I have a brand new laptop, and can now resume work much more productively than before. I had been dreading getting a new laptop for several months because of the feared disruption, and also because of concerns about my lack of knowledge about the best computer to buy. I never feel comfortable buying a computer online or in stores, because I always feel there’s something else I need to know. Wang addressed and alleviated all my concerns, and I feel especially comforted knowing I can always contact him or Tim or Anthony with any questions or technical support I need. In addition, I now have an extraordinary new laptop for less than half the price I thought I was going to have to pay for a laptop that does what my new laptop does. While the computer store from the outside looks very ordinary, the people who work inside are extraordinary. In short, working with Wang, Tim and Anthony is like striking gold. Thank you, gentlemen, for your all-round...
Read moreSo I drop my phone and ended up With a cracked screen. I took it into Neighborhood Computer in Eastchester and I was more than happy with the Customer Service there. I called a head to let them know I was running late providing that I was coming from work and they were very accommodating. About two weeks later, I shattered my screen again and this time it was worse than before because I damaged something I believe on the motherboard inside my phone. This time I called and spoke with Wang. He told me to bring the phone in and they will see what can be done. I brought the phone in and he assured me that he will try his best to fix it. I left the phone and went home and Wang called me at my office the next day to tell me that he was able to fix my screen and also fix the issue that was internal. The job that was done on my phone was estimated at $250 and Neighborhood Computer Services didn’t charge me a Penny! I was in disbelief. I am so happy with their work and their service. I would definitely without hesitation recommend this spot for all your Phones and Computer Services. Tim and Wong...
Read moreTook my pc in for an upgrade:
Upgrading GPU from RTX 3060 - RTX 4070 Super
Couldn’t upgrade myself because my power supply was non-modular (all cables were connected to psu) including all of my internal fans. On top of that. PSU was not compatible with 4070 because of wattage (500W) and had 8 pins instead of 12.
Brought my rig and the parts over to NCS, told him what’s up, and within a couple days he set up everything. Upgraded my system as well as upgrading my Cdrive because it was too full and at risk of corruption if left unattended.
It’s been about a week and a half/2 weeks and everything works perfectly, no issues and I’m very happy with the results. Would definitely recommend and absolutely going back if I have any more hardware to fix or upgrade.
The price was fair 💸 definitely worth for such professionalism and care.
Kudos to Jonathan. Stand up guy, extremely knowledgeable and friendly. One of the best out here in NY by far...
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