Purple Doorknob — Local services in Town of Ellicottville

We are sock collectors and have been shopping in this store for years. We went today for some sock therapy and found several pair to purchase. I needed just one more pair and could not find them in the size required. The employee told me that they had one pair in stock according to his iPad. I asked him to help me find them and he told me "well, they may be over there (pointing across the store) or they may be in the store room. He would not get up off of his behind to help anyone! He was rude and just plain lazy. Put all of my would-be purchases back and left without spending a penny. Worst customer...

Been here NUMEROUS times - and we still stop every time we are in Ellicottville. First time I was like, "Really, socks?" I rolled my eyes and went in with the rest of my group - expected it to be lame and uninteresting - and boy was I wrong. Now every time we go I wonder what the next addition to my sock drawer will be. Something crass? Nervy? Funny? They also have bamboo selections for comfort as well as foot odor control. We think it's just a fun, cool, quirky place to patronize- with something for every individual. So wander in and...

Literally just walked into the store at 6pm this evening (window display states open until 9pm) the blonde store assistant said to me and I quote “ Not to be rude, but I’ve been working in a restaurant all day and I haven’t eaten, so can you just hustle along so I can get dinner”. We hadn’t even made it past the first display. Rudest experience ever. Will never come back to this store. Teach your staff a lesson in customer service,...