Earthbound Trading Co. — Local services in Town of Grand Chute

I’ve shopped here before many times but my recent purchase wasn’t all that great. First off when I was in there in the morning check out instead of the manager who was already on the register checking me out. They proceeded to call/shout for a worker who was busy and helping another customer who had questions. She had to leave the customer to help me which made me feel bad. When she explained she was helping a customer the manager just told her she need her to check me out rudely. Later on I realized I paid for my purchase with the wrong card. I went back and asked to do a return and then rebuy the items with the right card. I think it was the store manager or a possible higher up manager who helped me. When I explained the situation she seemed very hesitant to do so. Explaining how it would take 7-10 business days to be refunded to my card. I told her I was fine with that. She still seemed reluctant. Almost like I was inconveniencing her. She finally did it and I paid for the items with...

I visited yesterday evening (8-21-23) with my son, we had travelled over an hour to get to Fox River Mall and after already hitting the play center and lunch my son was way overtired and not behaving as well as he normally does. Being around that many people in that environment is hard enough for me but even more difficult with a child. Giving 5 stars to Emma personally, she approached me and asked if she could help me find anything, mentioning that she could see I was anxious. She continued to make conversation with me which helped a LOT, and even picked out a beautiful blue/green dress that she thought would look good on me (alas I’m short and it was way too long) comforted me with a hug, and gave my son a squishy frog to play with while I was in the dressing room trying stuff on. An actual angel on earth who does way more than her job requires and has a way with people. I appreciate your kindness and...

I was in the store today (12/17/20) and there were two young ladies working - I'm sorry I didn't catch their names so I could mention them directly. they were INCREDIBLE. The store was busy and they were polite, worked quickly without making customers feel rushed. The store was tidy - and they were super sweet. I don't often leave a store feeling like I would totally want to go back and hang out there, but I did today. They felt kind, and like they genuinely cared for their jobs - that is so rare these days. I hope you both get a chance to read this and know you made me smile...