Michaels — Local services in Town of Greenburgh

Michael's Arts & Crafts is The Most Impressive, Well-stocked, decently priced, Multi-dimentional Art Store I personally have found in the Westchester area. You will find anything from knitting for grandma, to Earth Science solar system kits for your child, to oil or... acrylic or... alcohol based Markers for your self or the art lover you know. Baking goods as an Art, yes fondant and molds all of it, and also papercrafting supplies of any kind and sort for every and any occasion or holiday. They have embellihments galore; boxes for jewelry or for making. Card board or wood items, already made or cut to build, for painting or staining. Every week the flyer can get you up to 40%-60% off any item not already marked down AND check this out; with every reciept you can do a survey printed on that receipt that can earn you another 25% off on sometimes an entire purchase or another higher priced item! You can bring a smart phone and show the discounts, from the flyers, up on your phone when you are at the counter or shopping online. Also when you are a Michael's Rewards Member and have a card or number for your account or email associated with an account for Michael's Rewards they email you more and more discounts that can be combined with the flyer discounts as well and yes the survey discounts too. I once walked out with an easel well worth 1200, it was the best one they had...not a table easel they have those for 30 dollars..this was a Bob Ross with chair and accessories. That easel after planning properly cost me 500 plus tax. I did a 60% plus 25%. I didn't think they would go for it. They said only things on the back of receipts cannot be discounted because they are already at that companies low price. I was like wow. I was an avid city go-er for a long time but then there was Michael's first just went to get a few things I thought would be decently priced, since the easel was with the discounts, but then found a world of value and quality that I can say has improved the overall appearance, speed, and value of my personal work. In finding myself with more time because I could just order and pick-up same day. With more money in pocket, because I was able to get good quality material more affordable than before so my process itself was gradually growing a lot faster and more easy to accomplish because of shopping at Michael's Arts & Crafts that the phrase starving artist has come to be a joke in my life rather than actual fact, as it was before. The media I needed to paint turned out to be there, not by name but, by quality and my own standards. Which in turn started me being able to use more of it and expand my horizons with my painting and paper crafting, creating and achieving more than I had before by almost double. The products they use are artists tested and approved for their consumers and I for one didn't believe... Until I went there, asked the differences, bought a few things, and tried it myself. Schools will always try to get you to buy the best name the brand does not make the artist. The practice does. In finding that the same ingredients are made for the same products but for different company brands and are sold differently in price because of things other than quality, quantity, value and standard...well it was enough for me to switch a few things. First find what you love to use in your art. Then figure out what you can afford. To keep up the creative process, figure out where you can get the best value for what tool or media inspires you to create at your best. Then get a few different kinds. Test them all for quality, standard, quantity and value for your art. For me finding a haven of utmost useful tools and the advantages of using them in my work has paid for itself triple in the first year. Good luck. Never...

This is the worst experience I’ve ever had with an online pick-up order. I ordered six of an item, and got text messages saying the order is ready for pick-up. I picked up within the timeframe, but when I arrived, I was given only one item. I went inside to explain that my order contain six of the item, and the staff member said only one was available. I was never notified that my order was incomplete, leading me to believe that my order would be ready when I arrived. I had even received two text messages saying that my order was complete and ready for pick-up. In my frustration, I called Michael’s customer service, and they were unable to even offer to ship me the items. If I had known that the items were not ready, I would not have gone to the store to pick them up, and I would’ve chosen to pay for shipping instead!! The customer service agent told me that I would need to place my own online order for the items, so I did. I was told the items would be arriving in 4 to 6 days. It is now the sixth day, and I just got an alert that a label for shipping has been created (and thus is nowhere near arriving at my home). As a result, now I will not have the necessary items in time. This is the worst experience I’ve ever had with online ordering/pick-up/shipping, and I do not plan to ever shop at Michael’s again due to this...

This has to be the worst customer service I ever experienced. Me and my girlfriend were calling to see if they had an item in stock on Monday 8/12/2024 around 5:50pm just because sometimes the website is wrong about how many items they have in stock are not actually in stock or the number they have is wrong. Spoke to an older man who answered the phone and right off the bat was rude no greeting or anything. When we asked to see if they had an item and telling him we had the item number to make it easier to find it. He answers by asking “what is the item?” When telling him the item number he abruptly CUTS US OFF AND YELLS “NO NO NO I SAID THE ITEM WHAT IS THE ITEM” we tell him the item and he begins to look for it and barely after 10 seconds says its out of stock when online said they had 8 of them. We sadly couldn’t get the guys name since we were both pissed and hung up but I need to know who they are hiring and having on their staff. Why work in retail if you can’t have a good customer service attitude. Overall, the WORST experience I had ANYWHERE. Do not recommend this store instead go to any...