ACA Auto Sales — Local services in Town of Hempstead

Typical car salesman scammer. Bought a 2012 mazda for over $7000. Advertises $500 down payment, was actually $2000. Said he was doing me favor by letting me pay $2000 down payment. The second I sign the contract and drive out of the lot, check engine light turns on. And when I get gas, the car won't turnover unless I press the accelerator. That's a serious issue. I bought a warranty. But apparently, his mechanic is in Ozone park. I said I need the car for work, and he said to bring it to mechanic on a Saturday. I text saying I can bring it on a Saturday and he says I need to bring it on a weekday. I work M-F 9-5, so he's aware I can't bring the car in on a weekday. Then wants to try and charge me for a rental. As far as I'm concerned, it is his responsibility to bear all burden of making repairs since this was clearly an issue before I bought it. Meanwhile, issues with the struts, the stereo doesn't work well., and no windshield wiper fluid. Of course, he didn't mention the issues, claimed none of this is his responsibility, had an attitude, and he'll do me a "favor" by fixing things that shouldn't be an issue and charge me for a rental. I'll probably...

What can I say but I love these guys! I'm a single mom with very limited funds so I had to look at a lot of vehicles before purchasing. After a long search I found ACA Auto Sales and decided to stop in. I was welcomed by Sean and Winston and within minutes felt right at home. Before long I choose a car I thought was suited to me.The next steps were painless. It was after all a used car, and I did find several issues with the vehicle that I felt needed attention so I gave them my list. Without question, they had every issued fixed and at no extra cost cost to me. I was treated fairly and felt like I received a great deal. Unfortunately 1 month later I was in accident and the car was totaled. Where did I head? Right back to ACA Auto Sales! I was treated better than the first time. Sean & Winston went above and beyond for me. Sean helped me negotiate a better settlement with my insurance company and Winston held a car for me until my settlement came in ...I am so happy I went back there. So those of you who think the customer service wasn't great, should maybe consider the customer was the issue and not the...

My search for a used car was extremely frustrating until I stumbled across this place. The price I got was very reasonable and I was told all fees and charges right at the beginning as soon as I asked (unlike other places that insisted that I come in and spend my time viewing vehicles before disclosing that info). The owner, Winston, who I dealt with, was honest, upfront, and a man of his word. There were some minor issues with the vehicle that he told me about just before purchase, one of which he promised to take care of and one which he explained to me was something that would be my responsibility, especially at the bargain price I got (a fair statement, which I accepted). In the end, he went above and beyond and took care of both matters!

The only minor negative was that being a small operation, when Winston had a health-related issue, I couldn't get a hold of him to work towards resolving the minor issue, but that was extremely understandable given the circumstances and he did take care of it when he was better,

Highly recommended if you want a good price on a good car and to deal with people who are...