Dalsimer Spitz and Peck Florist — Local services in Town of Hempstead

I got married in 2019 but my post was taken down. I wanted to provide my experience with Dalsimer and the owner Bobby. Bobby is a very nice man but a talker. You know the type, promises you the world but doesn’t deliver. I went in as I was referred by 2 previous brides. I told him was my budget was (which was healthy) and that I didn't want to spend another penny and what I was looking for. Bobby said that he could provide me with what I wanted and needed and stay within my budget. I went in a few times to make payment and each time I was here much longer than I needed to be because Bobby is a talker and a sweet talker at that. It's nice to work with such friendly people but to continuously talk and talk and brag about his big accounts or previous jobs was not something that I cared to hear or wanted to spend time on. I went in for my sample appointment in which we agreed on all of my designs. A few days later I get a final invoice which was double than what we had agreed on. I left Bobby a message as he was out of the state. I finally called in anger several days and said that I need to speak to him and I got a call back from Bobby. I began to explain to Bobby what happened and he said that he would call me back. Moments later I received a call and said that his staff got my name mixed up with another bride with the same name and that my bill would be as we discussed. I received my final invoice which was about $500 more than what we had discussed but I honestly just wanted to be done with the flowers. My wedding was in a Sunday in May and Bobby told me to come by the Friday before to view my flowers being made. I saw my bouquet which was a big cascading bouquet of various white and ivory flowers. I asked the gentleman arranging my flowers if he was going to swap out some of the brown flowers and he said of course. I also asked Bobby if he could deliver the grooms flowers to his house which was 1.4 miles away and he said no because it's possible the men may lose their flowers. His response was bizarre. On the day of my wedding my flowers arrived an hour earlier than the agreed upon which left us scrambling a round for space and having to get dressed enough to answer the door. I opened the boxes and my bouquet was already turning brown. The bouquet holder with handle was way too small for my heavy bouquet and I could barely hold my bouquet. One of my Bridesmaids bouquets was missing the satin ribbon that wraps and covers the stems. We had to improvise and use napkins and hairpins and make it blend in the best we could. The last thing I should have been worried about. The flowers were delivered at 9:30 and by the time church was over at 2pm they were already turning brown. To say the least, I would really advise Brides to research their florists. I should have realized that the referrals that I received didn't have the same "scale" of flower arrangements that I had and their budgets were about half of...

We used Dalsimer Spitz and Peck Florist as part of a package with our venue.

Our initial meeting with Martin was positive. He accommodated us with a Saturday meeting and agreed that since we weren’t having a bridal party, the four bridesmaids’ bouquets included in our package could be reallocated toward centerpieces. This brought our total to 14 centerpieces covered by the package. With a guest list of 150 people (including us and the vendors who wouldn’t need seats), and a mix of tables seating 10 and 12 guests, we weren’t initially sure if we’d need additional centerpieces. When we asked if we needed to put down any extra money, Martin assured us that we didn’t need to until we confirmed whether we’d need more than 14. Everything seemed fine at this point.

Then, in June, we received a call from the owner, Robert, followed by an email demanding an additional $200 deposit for what he assumed would be $500 worth of extra centerpieces—even though we hadn’t yet finalized how many we’d need. In the end, we only needed one extra centerpiece, which cost $100—less than the deposit he was requesting. During this same interaction, Robert also argued with me about the ceremony time printed on our invitations. While our ceremony was scheduled for 6:00 PM, we expected it to start closer to 6:15/6:20. He insisted we list it as 5:30 and even documented that in their paperwork, despite my explanation.

After that frustrating interaction, I spoke with Michael, who was delightful, professional, and understanding. He recognized why we hadn’t put down additional money earlier since we weren’t sure if extra centerpieces would be needed. From that point forward, I requested not to deal with Robert again. Once our headcount was finalized, I called and paid for the one additional centerpiece.

Closer to the wedding, we discussed bouquet details over the phone. I was told my bouquet would include five succulents, which I was excited about. However, on the wedding day, the bouquet only had four succulents, and the leaves were browning, possibly due to improper handling or storage despite being in water tubes. Additionally, the blue hydrangeas in the centerpieces didn’t look as vibrant or fresh as expected — a few guest even told us as much after the wedding.

Thankfully, flowers weren’t a priority for me, so these issues didn’t ruin anything. However, I wouldn’t use this florist again, at least not for smaller events. Their portfolio suggests they excel with larger-scale events, which may be more of their specialty.

(& luckily this was the only vendor we had any...

We used dalsimer for our wedding in June. Originally met with Bobby who immediately sold us with his charm and portfolio. We had a good budget to work with and I explained my vision. It was a garden theme and we additionally needed a chuppah. I didn't want any hydrangeas, explained that I didn't want balloon drapery on the chuppah, wanted florals cascading down the sides of the chuppah, and provided a handful of inspo pics. He said he understood and could deliver. The final $ came out to a little higher than we would have liked but we felt confident they would deliver and decided to go for it. We went to see the sample centerpiece and agreed to some changes. But I felt a bit rushed that day and ultimately came back to discuss final arrangements, the bouquet, and provided even more inspo pics. Did not meet with Bobby that day, unfortunately can't remember the name of the man I spoke to that day. After seeing the sample bouquet, I felt pretty good that they would deliver because it was exactly what I had wanted. Too bad that's the only thing that was actually delivered as promised.

The floral arrangements looked extremely different from the sample centerpiece and not with the changes discussed. All centerpieces had hydrangeas and while I understand it's a filler floral and most arrangements use them, when you pay a company a significant amount of money to perform a service, you expect them to fully perform and take note of their clients' requests. The chuppah had balloon drapery and no cascading florals, as if the inspo pictures were just ignored. At that point, there really weren't many changes that could be done before guests arrived so we accepted it and decided to reach out to Bobby during the following week. We did and after explaining the problems, he stated that his men did 1 extra centerpiece (a decision they made on their own - we decided a kids table centerpiece and they repurposed it elsewhere without consulting us prior, creating a full sized centerpiece for the kids table) that he was generously not charging us for and that everything else was as discussed. I felt so disappointed and that money was just wasted. He apologized and said "Next time there's any event, call me. I owe you a flavor." Yes. Flavor, not favor. And repeated that he owed me a "flavor" a few more times before the call ended. I'm not sure how this happens since most feedback is pretty good. I guess Bobby's just a sweet talker and simply...