Men's Wearhouse — Local services in Town of Islip

I couldn't be happier with my experience at the Men's Wearhouse in Bayshore. Another local suit store let me down big time in promising a suit would be ready and leaving me stuck with just 1 day to go to my daughter's sweet 16. I walked in and was greeted by Davis. He helped me find some great options and offered helpful advice.

I was there for quite a bit of time due to my own careful consideration. In that time I watched the store get busy and witnessed he and a colleague successfully navigate multiple client needs from rentals to purchases with absolute professionalism. Regardless of how busy the store got, Davis kept a great balance of allowing me to shop and consider my suit options while always being available to answer questions and seek perspective.

Despite being knowledgeable and professional, I witnessed both Davis and his colleague maintain a friendly and courteous demeanor while handling a high demand of traffic with efficiency.

Eventually I settled on the perfect suit at a great price. I walked in on edge from not having a suit to wear to this very special occasion to leaving confident and satisfied that I had everything I needed.

Lastly, I was really pleasantly surprised at all the great deals, clearance items, and inventory. You can get more than suits/tuxes here at good deals. I will be back with future needs from formal wear to more casual because of this, but especially because of the amazing service...

If I could give negative stars, I would. Complete hot mess of a “business”. Told my friend her son’s tux rental for my wedding was free at the time of measurements, then when they went to pick it up they were told it was going to be $400 (????). Fast-forward to the day of my wedding, the tux pants were missing, and the sales rep said nothing at the time of pickup…there was a small sticky note attached to the garment bag that no one saw because it was under 3 other pieces of paper. Why wasn’t that noted in the system? Why were the pants missing in the first place??? The store did nothing to rectify the situation, were unapologetic, and tried blaming it on the person who picked up the tux. Again, why wasn’t the paperwork checked in store…?? I’m thankful I had other vendors that actually cared, and I had my photographer’s assistant offer to run to Target and find black pants, which ended up working out perfectly. My advice is, drive a few extra minutes to another location, don’t waste your time, energy, or money at this one. I will...

Went with my boyfriend to get fitted for a suit coat. The salesman didn't seem knowledgeable, he insulted my boyfriend's weight (he's not heavy, he's muscular and tall, so hard to fit) and told him he could fit him better if he lost weight. Then he wouldn't listen that the sleeves were too short. It felt like this guy was trying to just sell a jacket to earn commission and didn't care how it fitted or looked, so we left without buying anything. If you're going to spend the money on a suit, it better fit well, even if you have to tailor it.

Update: They want me to email them, but I don't intend to do that. Hey Men's Wearhouse, try looking at all your horrible reviews and fix your problem internally. You don't need more info, everything that happened is all right here. You are clearly unprofessional on a regular basis. You should...