Tops Friendly Market — Local services in Town of Lockport

I worked at this store for almost a year and completely hated it. I was hired as an organic specialist and was treated like complete garbage by both associates and the sexist male management. When I started there, the organic section was mostly rotten due to lack of rotation. I completely reorganized the entire section and took over the ordering. That section began gaining recognition but I never received any of it. Upper management took all the credit and received praise for it. This upset me because the section was totally disgusting before I started and none of the other associates would touch that area. There's also a huge lack of product rotation. New produce is placed out onto the salesfloor on top of older produce which causes more rotten food. Customer complaints have skyrocketed and I tried explaining this to management and was perceived as a crazy person. It is a very sexist place to work. If you're an intelligent woman with a brain, they perceive you as a threat. If you stick up for yourself and others, you're a troublemaker. The worse thing about this store is the waste. The produce department alone wastes thousands of dollars of food within a week. But they just throw everything into a dumpster even if its still good enough to be donated. Just sad. A former coworker of mine asked management why we do not donate the food and was told that they donate enough money to charity. They donate to Junior Diabetes Research and around the holidays, they make bags of food that customers can BUY for the less fortunate. In my opinion, any charity work that they participate in, is done strictly for prestige and awards. If you shop at this store, you'd understand the of entitlement that these managers feel. Some of them are willing to help their associates do the work but higher ups spend their day hanging out at Carry Out Cafe and drinking Tim Hortons; walking around acting as if they're better than their workers. I honestly felt like a slave there. Thank God I...

It's like the bakery makes these variety donuts out of the worst things that nobody wants. A lemon filled donut? We expect raspberry or strawberry, get ready. For nothing. Then you get a butter cream donut. Not Boston, whatever someone may like those. But the other 3 donuts are literally Powdered old fashion donuts. Your meats are over priced, compared to anybody eles around here, they are stupid high priced. Then your bakery gets schooled by Walmart. WALMART. CHRIST ON A CROSS. Yall need to try to be good at SOMETHING. If you can't get your workers to have a slightest amount of pride in their work, atleast charge accordingly. I'm sitting infront of a 6 pack of donuts that are to me, inedible and they cost twice as much as WALMART. I cannot believe I get better quality there, the worst of the worst is better than tops. What a cruel effed up world this is. Tops please get your act together. Or don't, I'll probably end up going to WALMART. Jesus christ I can't even. Walmart for donuts. Jesus christ I said it. Guess who's meats are cheaper too. Christ on a cross its walmart. Hopefully niagara produce doesn't start hiring high school drop outs to bake their goods too. 1 star and I'll stand by that until I see a decent variety and not a mix of whatever...

This place has gone downhill since corporate took over. Can’t get any good Italian bread here anymore. The only stuff they sell now is what they make in the store. How’s this look for a 15oz loaf of store made Italian bread? Update: I thought they coudn’t get any worse. I was wrong. I was in there today and it was busy. Only ONE checkout was open and when I got in line (third) the girl told me, “sorry, I’m closing after the person in front of you”. There was actually not one other checkout open except for one Express Checkout. I pulled my cart off to the side and walked over to the kiosk where a young man was standing and told him there were no checkouts open. He looked up and down the line and said, “you can do self checkout”. I told him I wasn’t an employee of Tops and they didn’t give discounts for doing the checkout persons work. I told him where my cart was, and let him know that it was full. I then left the store. I think they’re trying to see if they can get everyone to do self checkout so they don’t have to pay employees to do it. After forty years of shopping at Tops I’m all done. Guess I’ll...