Needing a new fridge, we went here fully expecting to pay a little more than the big box stores, but being okay with that given that it was supporting a local business. We were suprised when we ended up paying MUCH less than the big box stores!
First, I have to say that the Sheehans couldn't be nicer people. They were super helpful in the process and are just genuinely great people to do busines with.
Second, I was able to find a model I really liked that wasn't on the sales floor at either Home Depot or Lowe's. I wanted a different door type than was in the Sheehans' store, though, so they ordered one for me, and it was available for installation within days. The price of the fridge itself was slightly less than what the comparable fridge cost at the big box stores.
But here's the best part of it all! Mr. Sheehan personally delivered and installed the fridge (including hooking up the ice maker to my water supply) for only $50!!!!! When you buy an appliance from one of the big box stores, there are all sorts of hidden charges that are not included in the price that they advertise: including delivery, third party installation, installation kit (what a joke!). As an example, I bought my dishwasher from a big box store and paid $100 delivery, $200 to a third party installation company, and $100 for an "installation kit." Only to be delivered the wrong dishwasher, then having to wait a week, to have the third party tell me they couldn't install it, and then having to hire a plumber to do it (who scoffed at how much I was required to pay for an "installation kit").
I think that the value here, aside from being able to support a local business, is that while the face-price of the appliance will likely be similar (and possibly slightly lower) to what Home Depot or Lowe's offers, Mr. Sheehan will deliver and install the appliance himself for a price that is increibly cheaper than what Home Depot or Lowe's (or even your own plumber) would charge, and with a certain level of pride, because he is representing his own business.
Note that I am not affiliated with these people in any way, simply a very satisfied customer who thinks everyone should know more about how great this...
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