F.W. Webb Company - Mamaroneck — Local services in Town of Mamaroneck

I purchased nearly all of my supplies for a bathroom renovation from this store. They had an amazing selection and I kept finding items to fall in love with. Most of all, Anne Marie was so helpful, professional, and engaging that it was a pleasure to work with her. Unfortunately, 3 of the items that I purchased arrived with problems: a cracked sink, a missing escutcheon, and dysfunctional hinges -- all from different suppliers. Further, their delivery person refused to bring any of the items inside my building and was going to leave them outside in the parking lot (I was not informed of this policy prior to delivery). Thank goodness for Anne Marie, because she stepped in and came to my rescue each and every time I had a problem and always treated me with respect. If I were rating FW Webb solely on customer service, I would give them 5+ stars. Otherwise I would only give them 3 for the stress that resulted from all those issues. Splitting the difference = 4 stars. Even though it was an imperfect experience, I would still return to FW Webb ONLY because of Anne Marie. She is...

Employees who work in the small parts store do not wear masks despite the NYS mandate as well as allow multiple (3 in this case) customers all gather in close proximity without masks on as well.

I refuse to shop in a place that cares so little about the well being of others. Mask wearing protects others from you, not yourself from others so not wearing a mask shows little respect for those around you.

I actually need to return an item but will not put my family's health in danger for that.

Also will be issuing a formal complaint with New York State.

Hope you get closed by the health department 🙏

Keep my $10 in...

Beware of FW WEBB in Mamaroneck, NY. Shocked by blatant discrimination while shopping for supplies for my husband's newest home project. Disgusted by their treatment. Never setting foot here again. Zero stars for their appalling behavior. I saw the workers accuse a black man of smearing literal feces on the bathroom wall, when the only homeless person that came into the establishment just a few minutes prior was white- AND HE USED THE RESTROOM! These people...