At Home — Local services in Town of New Hartford

If I could give this place a zero I would. I will never return here. The man cashing me out was so rude. I had $7 and change worth of items. He told me I needed exact change or to use a debit or credit card. I had only cash on me. I told him I didn't have exact cash and change. He threw a fit. Well now you have to have change he says to me. I said no I have a $10 bill and he proceeded to argue about change.. I mean seriously who goes to the store with exact change like they know what they are buying and what prices are. I also payed attention when he finally took my $10 huffing and puffing at me. His drawer was not short change so he was able to give me change for a $10. So idk what his issue is. Very very poor customer service. On my way out I even had other customers saying something to me, they couldn't believe this...

At Home corp. advertises right on the Website that they'll deliver next day for $39 and yet, they cannot fulfil that promise in Utica, NY! At Home contracts with Roadie (UPS Company) to deliver furniture; was flabbergasted to learn that the last time Roadie picked up anything for delivery was over 3 months ago, even more bizarre is learning that At Home corp. couldn't care less to resolve. No one is winning- not the company, not the store, and not the customer)! But the staff at this store is super helpful and loaded my...

They have a nice selection of mass-produced nonsense, and their regular markdown prices are reasonable - but the holiday stuff is never clearanced at the same percentage points as literally ANY OTHER RETAILER.

I get it - why should they take steep markdowns when they have so much space? - but it certainly makes me think twice about buying the kind of random tchotchkes I'd pick up were they half off and not 31%.

Pillows, on the other hand, are a STEAL. Not even Walmart carries king-sized bedding...