GameStop — Local services in Town of Niagara

I've stopped here twice now. Once, when outfitting my new laptop with a controller and then 2/21 when trading in my own console (I can't even guess the last time I used it let alone purchasing a gaming laptop in the past week.) On both occasions I was impressed by the level of customer service. Having worked retail, including management, for years I can define pretty well what is trained and what is genuine and albeit the typical stuff all employees have to go through when greeting a guest the staff at this location really went above that point. Especially with my trade-in. I think it was Josh? Anyway, he was super helpful, and though I know it's a thing they have to do it really was in my interest to do the paid membership thing, especially now that I'm regularly getting back into gaming with my new system. I really appreciate the time he took and just how helpful he was.

Another random note: amongst the random memorabilia, they have nice polyhedral dice sets for $6.99. Not a huge variety but the variety they have are really rad and similar designs at gaming stores/online are AT LEAST $12.00 and what ttrpger doesn't need MORE dice? it would be cool to see gamestop step up a bit more with a few more ttrpg accessories. I get they're more focused on video games but it would...

I just have to say that Nick was the best manager ever out of any retail store in the Niagara Falls area and always got me what I was looking for and went out of his way to help me and for that I am very appreciative of this. Now that he is gone and the company seems to have fired him and the other long time managers this store has gone to pot. I went into this store recently and it was completely filthy and with merchandise all over the floor, and I am talking all over the floor. I have never seen it like that and I have been shopping at this store since it opened. Not only that but it was a very dangerous and unsafe environment even to walk to...

I purchase a used xbox S from here. I bought it home and it didn't work at all. I bought it back to the store and they confirmed defective but because I traded in things and my kids also got gift cards I had no choice to get another console so I got a brand new Xbox X for $500. It only lasted two months exactly before the system would constantly freeze and shut down. I now have to use that warranty and send it to Microsoft to get it fixed or get a refurbished. I would highly recommend going to target or Walmart for your needs there return policy is way better and they are always...