Verizon — Local services in Town of Oyster Bay

Absolutely thrilled with my recent visit to the Verizon Wireless store in Woodbury, NY! From the moment I walked in, the atmosphere was welcoming and distinctly customer-focused.

Manager John and associate Kwame were particularly standout. John, with his in-depth knowledge and leadership, ensures that the store operates smoothly and that every customer interaction is top-notch. His approachable manner and dedication to solving problems set a high standard for the entire team.

Kwame was a delight to work with; his patience and expertise in explaining different plans and technology made the usually complex process of selecting a new phone and service plan absolutely seamless. He took the time to answer all my questions, ensuring that I made an informed decision that suited my specific needs.

The store itself was clean, well-organized, and equipped with the latest gadgets, which made my shopping experience even more exciting. It's rare to find such attentive and genuine customer service these days, and John and Kwame truly exceeded my expectations.

I left the store completely satisfied with my purchases and the service provided. For anyone in the Woodbury area looking for top-tier customer service and telecommunications expertise, this Verizon Wireless store is undoubtedly the place to go. Kudos to John, Kwame, and their team for making what could have been a mundane chore into a remarkable...

I went to the store to purchase a new phone. I sat there for an hour waiting for everything to transfer from my last phone to the new one. The employee told me it would transfer as I drove home and to leave. I waited at home for another three hours and nothing happened. Then I had to go to another store where they were extremely helpful and transferred everything in under fifteen minutes. When I got home I realized the new iPhone does not come with an adapter for the charger, which the salesman didn’t tell me and I had to go out to the store another time to purchase that separately. When my bill came a week later, the Woodbury salesman had given me a pricy upgrade that I asked him not to do while in person. I spent an hour on the phone...

Both Omar and his manager did everything they could to help us switch over to Verizon- we had countless hours of horrible representatives on the phone with Verizon wireless customer support - and Omar and his manager did everything they could to help us. The really spent so much time fixing all of the problems we had and made sure we left with everything working properly. Really they put in a big effort!

The manger is knowledgeable and quick to fix any kind of phone set up issues- and Omar spent days and hours helping us switch over to Verizon. Both employees were kind, calm and very helpful.

(If only Verizon wireless trained their tell sales...