Warby Parker Eastview — Local services in Town of Victor

I was having headaches and was advised to get my eyes checked. I decided to try Warby Parker for my updated eye exam with Dr. Sunny Patel. It was easy to schedule online. I didn't wait at all when I got there and had a very thorough exam finding my prescription was off. He was also a little concerned about my pressure test but said we can always check it again on my next appointment in the morning or I could come back tomorrow if I had time. I came back just to make sure the next day to have my pressure rechecked and it was good. Definitely nice to have a doctor that cares. Picking out my glasses was easy too after I came out I was approached and asked if I had any ideas on what type of glasses I would like. I wear narrow glasses and she brought out all the styles they have in narrow. One style I liked but there was an additional color I wanted to try. She went to the back and found the narrow for me to try on. I was very impressed with how helpful everyone was and at the end of the day to add to it. The high level of customer service between the eye doctor and the staff is not comparable to any other place I have ever gone to for eye glasses. 10 out of 10 I will definitely be returning to Warby Parker...

I shop here often. There are 2 guys who can adjust your glasses. One of them is beyond amazing. So sweet and is always answering my questions. The other one is just so rude. Today (08/30/24 at 6:30pm) I had a horrible experience. This guy was sighing, had a scowl, and told me to wear my hair down because the back of my glasses look weird. I told him I didn’t want them bent so far and he told me if he did it any other way they would fall off my face. I told him I didn’t mind at all. I wanted them how I wanted them and he refused to do it and was being passive aggressive. He was just not nice at all and it was a bad experience. Leaving a 3 star because I really enjoy shopping here and I’ve never had a bad experience until now. But he was extremely...

I had a wonderful buying experience with Jon recently. I visited this location to see about repairing a very old pair of Warby Parker sunglasses. Jon kindly and respectfully informed me that my broken frames were beyond repair. I tried on a pair of Brimmer sunglasses and instantly fell in love with them. An excellent modern take on the classic aviator style. Jon spent 10-15 minutes with me so that my new pair of sunglasses fit perfectly. He shared with me that he’s been in the industry for 36 years and it shows. He was professional, informative, and respectful. I really appreciated his attention to detail and I look forward to my next purchase from him....