Wautoma Eye Clinic — Local services in Town of Wautoma

DO NOT go to Wautoma Eye Clinic for eye care services. Love Dr. Meckelberg, he's fantastic, but his supporting staff in the front are atrocious. Rude, condescending and not interested in listening or helping the customer out. Didn't take the time to listen and get my glasses fitted right and when I went back in 20 minutes after getting them to get help they just stood there, with complete attitude from the heavier dark-haired woman, making excuse after excuse like I caused the problem and not them. Then when I called to see if there was a warranty on them she said not the lenses but the frames are covered, I kept asking her about why she and the other woman weren't trying to help me and her response was "where should we send your records to?".HUGE disappointment this go round. And it took 18 DAYS to get my glasses. I had no extras other than feather weight and Progressive, no excuse. The glasses are terrible too. So unhappy with them. I DO NOT recommend because of the staff. I wonder how the doctor would feel knowing that she lost one of...

When someone comes in to the office and you can clearly see they need help. You shouldn’t be rude to that person because they don’t have insurance. You didn’t even offer a payment plan. You would have been paid for your services. The person in need was in an emergency situation. The office attendant was very rude. Very disappointed in your establishment. You will not be receiving my business. I don’t even want to give...

The optician here really knows his stuff. He helped me solve an eye strain issue that I didn't know I had. I see better in my glasses and contacts than before I went in. The staff is also very friendly and knowledgeable. They went out of their way to help me. I would highly recommend this...