Be aware - defective products are sold here with no recourse for the buyer.
I purchased Low Top Off White sneakers for a little over $200, and after wearing them just twice, the back of one sneaker began tearing apart on its own. Nothing unusual happened to them - the damage was clearly due to poor construction, not wear-and-tear or misuse.
I contacted KENZO corporate since the store wasnât willing to consider any repair or return options. Even corporate tried to get the store to take responsibility, but the outlet refused to respond.
Consumers should know that this outlet does not stand behind the products it sells, and the lack of accountability ultimately harms the KENZO brand itself. Buying from this store puts you at risk of paying premium prices for items that may be defective, with no support when...
   Read moreYesterday My Sisterâs and I had the pleasure of spending My Sister Joyâs Birthday shopping in Central Valley NY better known as Woodbury Commons Premium Outlets. We made it to KENZO!! Boy oh Boy were we excited!! Sooo many fashion options for both men and women. Please by all means ask for JAMES. He was our KENZO SPECIALIST yesterday 9/6/21. He is extremely knowledgeable about the KENZO BRAND, SPECIAL PROMOTIONS AND LOCATIONS OF KENZO hard to find present and past seasons fashions.... NEEDLESS TO SAY JAMES WAS A GODSEND. HIS CUSTOMER SERVICE WRAPPED US IN LIKE A CUSHY COMFY BLANKETđđ¤Šđđ˝â¨We Will Be Visiting Again for this years holiday shopping season.
âSHOUT OUT TO YOU, JAMES FROM THE SISTAS, J.PHOENIX,...
   Read moreMy spouse adores this store, itâs true, Each visit feels like something new. On 11-09, we came once more, To shop and browse the treasures in store.
The attendants greet with smiles so bright, Their warmth and kindness feel just right. With great vibes flowing, they guide the way, Their recommendations make our day.
Their service shines, so rare, so pure, A shopping joy we canât ignore. And though we spend a hefty sum, We leave content with whatâs to come.
If every associate shared this glow, The world of retail would surely show, That kindness sells, and hearts they winâ Weâll gladly keep...
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