Verizon — Local services in Town of Woodbury

Today my family and I placed an online order for pick up and from the moment we walked in Corey was unprofessional. While requesting my brother’s personal information he was loud and not discreet. We were told the order was canceled because we didn’t have a photo ID with an address however, we did have a valid U.S passport with A PHOTO and was told we could not pick up the phone! Order pick up email clearly states “PLEASE BRING VALID PHOTO ID OR VERIZON PASS”! . My brother is the account holder and was present with a valid form of ID! We were simply turned away and not helped. I would not recommend this store at all. Customer’s information including his phone number and PIN number to account should not be requested or shouted across a store, I am sure that’s against company’s policy! Also Corey’s appearance look a mess. Verizon employees should be dressed appropriately! First impression matters, if you want to enforce company policy please start with how your...

I had an incredible experience at the Verizon store thanks to a fantastic team of four employees who truly went above and beyond. I walked in with a complicated situation that I honestly thought would take days—or even weeks—to sort out. But this amazing group of guys not only listened carefully and treated me with kindness and professionalism, they also worked together efficiently and made everything happen in just one day.

Each of them brought something special to the table—patience, technical knowledge, creativity, and a great sense of teamwork. They kept me informed throughout the process, double-checked everything, and made sure I left completely satisfied. It’s rare to see this level of service and dedication these days.

Huge thank you to the team—I left the store not just with my issue resolved, but genuinely impressed and grateful. Verizon is lucky to have such a stellar crew. Keep up the great work! Thank you so very much; Corey, John, Aidan,...

I just wanted to take a moment to recognize the incredible help I received from Jamier and Cory. From the moment I walked in, I made it clear that I wasn’t planning to make a purchase—but that didn’t change their approach one bit. They were both incredibly patient, knowledgeable, and genuinely eager to help me understand my options.

Jamier took the time to walk me through every detail I had questions about, without any pressure or sales tactics. Cory jumped in with extra insights and support, making the whole experience feel collaborative and comfortable.

It’s rare to find that level of service, especially when there’s no immediate sale on the table. Their professionalism and kindness really stood out, and they left me with a great impression. I’ll definitely be coming back when I’m ready to move forward—and it’s because of people like Jamier and...