Four Seasons Organic Cleaners — Local services in Town of Yorktown

Instead of 1 star I gave them two stars since they returned my dress with some of the stains removed when I was not confident of getting my dress returned at all. Lack of communication was appalling especially since they knew I was a new customer. Even after giving them an extra day the dress was not in the shop when I came to pick up (seems they send it out but no one told me). I was told they were still getting the stains out and they'd call but they didn't. Three days later I returned--the dress was there but so were all the stains. Waiting another few days and called again--dress was there and manager said stains were out. Back again to pick it up--one stain still there. No offer for compensation--charged and paid full price. Excuse was they are a successful business with many clients??? Paid and left with dress--will not be returning. This business does not value my time or...

As others have mentioned, this business has poor communication. I dropped a piece off for an alternation and when I returned to pick it up at the date and time they gave me, was told it wasn’t ready. Never received a call about my item, so I waited a week before returning, only to be told they couldn’t fix it. A waste of my time. I don’t know why they agreed to take the item if they weren’t capable of...

I wish I had a "before" picture of this jacket - I've had it for five or six years and its wrist cuffs and bottom fringe had gotten almost too tattered to even wear - and look at how great it looks now! I took this to another tailor and he said there was nothing he could do. I'm very attached to this garment and feeling delighted that Four Seasons was able to restore it to basically...