Saigon Restaurant — Restaurant in Tracy

Tonight when I went in it was super busy which was fine. My husband and I had to wait with another couple to be sitting which was fine also. As we both waiting another couple came into the restaurant to be seated and here was my concern. The worker acknowledged them immediately which they didn't do for my husband and I. The young man shouted out to them and told them they were gonna have the next table in a minute which I felt over shadow the couple that was there before us and also over overshadowed us as well. I mean I had to stand in line at the registrar to be acknowledged where as the the couple that just walked in got quickly acknowledged, didn't stand in line and was told they had a table. I immediately walked up to the young man, and on my way to him I kept saying "excuse me", to the young lady with short blonde hair but she ignored me. I proceeded to make my way to the young man that promised the the new couple a table within a minute and told him that me and my husband been waiting along with another couple. He seemed very frustrated when I told him about our wait and we were all here first. There was a bit of attitude and honestly I almost walked out but I decided to tough it out and let my waitress know after we are done eating and I have to get to work soon. My appetite was a bit spoiled but gosh them fresh spring rolls was so good. Anways after our meal our lovely waitress informed us that she witness the entire situation with out me telling her yet and gave us discount. I worked in customer service for years and it's very important to have good human relations skills which she possessed. I would advise a staff meeting about no matter how busy it gets that all customers are important and NOT to over look waiting customers and treat us like we are a burdens because that is how I felt. Thanks to our lovely beautiful waitress she made our experience so much better. I will come back again and I hope the young staff will...

I was told about this restaurant by my neighbor. So I wanted to try it. I ordered a bowl of Pho with egg noodle, rare sliced beef and tripe. Honestly, I had better Pho. The egg noodle was not properly prepared, top side was soggy but the bottom noodles were still stuck together. a clue the noodle was still raw. The beef was good. The tripe...um... it is cut too thin so when I bit into it, it didn't have the texture it supposed to have. The worst part is the broth. It did not taste like it was simmered for 24 hours like the authentic restaurants. That was the pho. Now I want to say the rice paper rolls (with pork, shrimps, lettuce and cilantro) was the worst I ever had. It was not made to the order .When the waiter brought it to the table, the lettuce was wilted, the rolls were stuck together ( very likely it was kept in the fridge for a while) The rice paper wrap was not fresh and chewy. For $9.50, I didn't want to waste it, so I forced down 3 halves. My wife didn't want to eat it. The sliced pork and the shrimps had the dull - dried appearance and after biting into it, I had confirmed my suspicion. My wife had a rice plate with BBQ beef rolls (3) and prawns ( 3, butterflied). the beef look very dull, lacking the fresh smell and gloss that usually come with BBQ of the grill. It was a disappointment all in all. For a $34 lunch, I was not leaving the restaurant satisfied. The service is very typical of Asian restaurant, ice water had no ice. I supposed many have visited this restaurant and satisfied. Good for you. But I had Vietnamese cuisine for at least 30 years and I believe for a perfect bowl of Pho, the authentic slow-cooked broth is a essence. No restaurant should take the shortcut I will not...

Sure! Here's a good review about a Vietnamese restaurant:

"I recently had the pleasure of dining saigon .From the moment I walked in, I was greeted warmly by the staff, creating a welcoming atmosphere. The restaurant itself was tastefully decorated with traditional elements, evoking the feel of Vietnam.

Now let's talk about the food! The menu offered a wide range of authentic Vietnamese dishes that were bursting with flavors. I started with the fresh and flavorful spring rolls, which were stuffed with crisp vegetables and perfectly cooked shrimp. The accompanying peanut dipping sauce added a delightful kick.

For the main course, I tried their classic Vietnamese pho soup. It was a bowl of pure comfort and heaven! The fragrant broth was rich and aromatic, with tender slices of beef and an abundance of fresh herbs. The noodles were cooked to perfection and completed this hearty meal.

The service was impeccable throughout the entire dining experience. The staff was attentive, friendly, and knowledgeable. They were more than happy to recommend dishes and answer any questions about the menu.

To top it off, the prices were incredibly reasonable for the quality and portion sizes. The value for money was exceptional.

Overall, saigon is a gem among Vietnamese restaurants. The combination of delicious food, cozy atmosphere, and excellent service make it a must-visit for any fan of Vietnamese cuisine. I highly recommend giving it a try!"

Remember, this is just a fictional review, but I hope it gives you an idea of what a good review for a Vietnamese restaurant...