I get that I don't look like the typical grey haired DIYer or whatever, but the lady that followed me from isle to isle and just stood at the end watching me was absolutely uncalled for and frankly just made me extremely uncomfortable. So much so that I stopped looking around and put everything back that I needed and just ordered it online for a quarter of the price. Way to go. Seriously, there's a pretty broad line between being helpful, welcoming, and letting the customer know you're there if they need you, and making people feel awkward, completely unwanted, and really just profiled. If I were ever going to shop here again I'd send in a middle-aged man to grab what I need, as the five that were in the store the same time as me didn't seem to get nearly the same level of scrutiny and "helpfulness" that I did when I was simply looking to grab what I needed and look around for a few things for projects I've been considering. Better yet, just go to home Depot, Lowe's, or the...
Read moreTrue Value has a nice selection of tid bits and useful unique items. I spent a good time looking around and didn't even see the whole place. It has a super nice, welcoming, Mom & Pop shop atmosphere- don't know about anyone else but I truly miss that!
Sharon (I believe) was especially helpful. She surely went out of her way to help with making a car key, wasn't as simple as it sounds. She even walked to my car to test it herself, which she didn't have to do. And I'm 34.. Coulda used the extra walk ;) The cashier was pretty knowledgeable too! They all were super nice.
True Value is a place I will be...
Read moreThe staff has always been friendly and helpful. I consider this the closest to a "local" hardware store for Collegeville you're going to get. Yes, the prices are a bit higher than your big box stores, I would say around 10% more. The catch/sell point? It's just around the corner. I can run over there quickly, grab, go and back in the house before I would even make it to the closest Lowes. The convenience is worth the extra cost.
It does not always have everything you want or need, but I would say that they have it about 80%...
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